Hailey Stephens
Salt Lake City,UT
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Crossing Guard
North Salt Lake Police Department
North Salt Lake , UT
08.2024 - Current
- Held up traffic flow to help students, guardians and pedestrians easily cross street.
- Maintained communication with local police department regarding any incidents or violations observed during shift.
- Monitored traffic flow to ensure compliance with traffic regulations.
- Distributed traffic control signs and markers at designated points.
- Collaborated with team members to verify proper coverage at assigned intersections.
- Wore protective and reflective gear regularly.
Credentialing Specialist
Granite Peaks Gastroenterology
Sandy , UT
06.2023 - Current
- Attended meetings and seminars related to healthcare industry regulations and trends.
- Interacted regularly with representatives from health plans and commercial payers regarding credentialing matters.
- Processed re-credentialing applications for existing providers according to contractual requirements.
- Provided support in responding to inquiries from external parties regarding credentialing information.
- Conducted background checks on potential providers utilizing various resources including state licensing boards, OIG and GSA Exclusion List, NPDB.
- Reviewed and processed credentialing applications to ensure accuracy, completeness, and compliance with all accreditation standards.
ASC Operations Specialist
Granite Peaks Gastroenterology
Sandy , UT
11.2022 - Current
- Conducted regular reviews of operational procedures to ensure compliance with company standards.
- Provided training and guidance to staff on operational procedures, policies, and regulations.
- Developed reports detailing operational performance, trends, costs, productivity.
- Assisted in the management of inventory levels to optimize supply chain operations.
- Oversaw the maintenance and repair of operational equipment to ensure reliability.
- Completed various reports and analyzed each report to decide where improvements could be made.
- Identified needs of customers promptly and efficiently.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Lead Endoscopy Technician
Granite Peaks Gastroenterology
Sandy , UT
10.2020 - 11.2022
- Demonstrated knowledge of sterile technique principles when preparing patients for procedures.
- Assisted in the training of new staff members on proper operation of endoscopic equipment.
- Complied with applicable laws, regulations, standards and guidelines relating to the practice of Endoscopy Technician.
- Assisted physicians with endoscopic procedures such as colonoscopies, sigmoidoscopies, enteroscopies and biopsies.
- Maintained accurate logs documenting maintenance performed on scopes and other equipment used in the Endoscopy Suite.
- Reported any malfunctions or problems with equipment to appropriate personnel for repair or replacement.
- Ordered supplies necessary for endoscopic procedures according to established protocol.
- Conducted regular inventory checks of supplies needed for endoscopic suite operations.
- Set-up and tore down procedure rooms in preparation for upcoming operations.
Endoscopy Technician
Granite Peaks Gastroenterology
Sandy , UT
11.2018 - 10.2020
- Maintained endoscopy equipment, including cleaning, sterilizing and troubleshooting.
- Prepared rooms for endoscopic procedures according to established protocols.
- Use aseptic techniques to sterilize endoscopes, forceps, snares and other endoscopic tools and equipment.
- Prepared collected specimens for cytological, microbiological and pathological analysis.
- Positioned patients using understanding of anatomy and procedures.
Sterile Processing Technician
Distinctive Health Care
Salt Lake City , UT
01.2017 - 03.2018
- Validated the sterility of processed instruments by performing biological and chemical testing.
- Evaluated incoming product packaging for damage or contamination prior to stocking shelves.
- Transported sterile goods from the clean room into the operating room per procedure requirements.
- Conducted regular maintenance on autoclaves to ensure proper functioning and safety standards.
- Maintained accurate records of all sterilized items, including item number, date, time, type of sterilizer used, and operator initials.
- Assembled instrument trays according to established protocols using aseptic technique.
- Performed decontamination of medical instruments and equipment to prepare for sterilization.
- Operated steam sterilizers, washer-disinfectors, ultrasonic cleaners, dry heat ovens, and other related equipment.
Receptionist/Accounts Receivable Clerk
Cole Chevrolet
Pocatello , ID
08.2012 - 08.2015
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Monitored office supplies inventory and placed orders when necessary.
- Assisted with special projects assigned by management when required.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
Education
Bachelor of Arts - Surgical Technology/Healthcare Management
Siena Heights University
Adrian, MI08-2022
Associate of Applied Science - Surgical Technology
Eastern Idaho Technical College
Idaho Falls, ID05-2016
High School Diploma -
Highland High School
Pocatello, ID05-2010
Skills
- Data Management
- Document Review
- Regulatory Compliance
- Operational Efficiency
- Planning and coordination
- Organizational skills
- Communication skills both written and verbally
- Multi-tasker
- Quick Learner
- Team Player
References
References available upon request.
Clinical Experience
- From 2015-2016 - Scrubbed in on over 150 surgical cases as a first scrub. Surgical specialties include: Orthopedics, OB/GYN, ENT, Urology, Podiatry, Cataracts, and General surgery.
- Trained at Portneuf Medical Center for 8 weeks
- Completed a 6 week rotation at Skyline Surgery Center
- Practiced at Eastern Idaho Regional Medical Center for 4 weeks
- Finished final 4 week clinical rotation at Madison Memorial Hospital
Certification
- Certified Surgical Technician expires 5/2026
- Healthcare Provider BLS expires 12/2024
Affiliations
- Enjoy playing competitive sports
- Yoga enthusiast
- Outdoor adventurist
- Volunteer as a coach for youth sports leagues in South Salt Lake
- Event planning-special occasions, holidays, work gatherings, etc.
Timeline
Crossing Guard
North Salt Lake Police Department
08.2024 - Current
Credentialing Specialist
Granite Peaks Gastroenterology
06.2023 - Current
ASC Operations Specialist
Granite Peaks Gastroenterology
11.2022 - Current
Lead Endoscopy Technician
Granite Peaks Gastroenterology
10.2020 - 11.2022
Endoscopy Technician
Granite Peaks Gastroenterology
11.2018 - 10.2020
Sterile Processing Technician
Distinctive Health Care
01.2017 - 03.2018
Receptionist/Accounts Receivable Clerk
Cole Chevrolet
08.2012 - 08.2015
Bachelor of Arts - Surgical Technology/Healthcare Management
Siena Heights University
Associate of Applied Science - Surgical Technology
Eastern Idaho Technical College
High School Diploma -
Highland High School
- Certified Surgical Technician expires 5/2026
- Healthcare Provider BLS expires 12/2024
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