Hailey Stevenson
Nashville,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Office Administrator
Car Concepts LLC
Madison, TN
04.2021 - Current
- Coordinated and managed daily administrative operations of the office.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Greeted visitors warmly, handled inquiries and provided general information about the company.
- Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Call Center Representative
MAP Communications
Nashville, TN
06.2020 - 04.2021
- Scheduled appointments for clients and customers, ensuring an appropriate amount of time was allotted for each appointment.
- Responded to inquiries from customers regarding available timeslots for appointments.
- Ensured that scheduling conflicts were resolved in a timely manner.
- Provided support to other departments when needed by answering phone calls and emails related to the scheduling process.
- Processed cancellations and rescheduling requests promptly while maintaining accurate records of changes.
Education
Some College (No Degree) - Medical Assisting
EduMed Partners
Goodlettsville, TNSkills
- Database entry
- Meeting Coordination
- Human Resources
- Scheduling
- Telephone reception
- Verbal Communication
- Schedule and calendar management
- Office Administration
Timeline
Office Administrator
Car Concepts LLC
04.2021 - Current
Call Center Representative
MAP Communications
06.2020 - 04.2021
Some College (No Degree) - Medical Assisting
EduMed Partners
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