An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking new opportunities in the wine industry to both enhance already existing and develop new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Insurance Agent
Aflac
Redding, CA
11.2025 - Current
Engaged customers and provided high level of service by carefully explaining details about documents.
Responded to customer inquiries and problems to promote great service.
Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
Barista
Starbucks
Redding, CA
09.2023 - 11.2025
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.