Hailey Vinson
San Juan County Communications Authority
Farmington,NM
1
Certification
5
years of professional experience
Detail-oriented dispatcher with expertise in managing high-stress situations and ensuring timely service. Skilled in effective communication, data entry, and collaboration with emergency services.
Work History
Dispatcher
3 Years 7 Months- Coordinated emergency response operations to ensure timely dispatch of services.
- Monitored communication channels for incoming requests and relayed information to field units.
- Managed multi-line phone systems to prioritize dispatch calls effectively.
- Utilized computer-aided dispatch (CAD) software to track and log service requests.
- Ensured accurate data entry in incident reports for operational efficiency.
- Collaborated with law enforcement and fire departments to enhance response coordination.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Sales Associate
1 Month- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Maintained organized merchandise displays to promote brand visibility and drive sales.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Collaborated with team members to achieve daily sales goals and maintain store standards.
Sales Associate
8 Months- Engaged in inventory management, restocking shelves, and conducting regular stock counts for accuracy.
- Resolved customer inquiries and complaints promptly, fostering a positive store environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
High School Diploma
Skills
Customer service
Data entry
Decision-making
Active listening
Attention to detail
Stress tolerance
Certification
-EPD
-EFD
-EMD
-BLS certification
Timeline
Dispatcher
San Juan County Communications Authority
01.2023 - CurrentRead More
Sales Associate
Aeropostale
11.2022 - 12.2022Read More
Sales Associate
Walmart
02.2022 - 10.2022Read More
Farmington High School
High School Diploma
Read More