Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Hailey Wagner

Eagle,ID

Summary

Efficient host skilled in managing guest experiences and operational flow in fast-paced environments. Known for productivity and ability to complete tasks swiftly while maintaining high standards of service. Specialized skills include reservation management, customer service excellence, and communication. Excel in using empathy, adaptability, and problem-solving to enhance guest satisfaction and streamline restaurant operations very good at training new employs and answer any question very knowledgeable about menus and restaurant culture.

Overview

1
1
year of professional experience

Work History

Lead Host

biscuit & hogs
Meridian, ID
05.2024 - 11.2024
  • Greeted guests upon arrival and provided them with menus.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Took reservations over phone and in person.
  • I provided customers with precise wait times and monitored the waiting list effectively.list effectively.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Processed payments from customers using a POS system.
  • Managed incoming calls during busy shifts.

Education

Pathways
Garden City, ID

Skills

  • POS software
  • Multitasking proficiency
  • Customer service
  • Verbal and written communication
  • Front of house organization
  • Event planning assistance

Affiliations

  • i enjoy working on my project truck
  • i volunteer at my moms memory care and decorate and talk to the residents that are there.
  • i love working with horses in my free time

Timeline

Lead Host

biscuit & hogs
05.2024 - 11.2024

Pathways

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Hailey Wagner