Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Giselle Martinez-Rodas

Seattle,WA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Host/Food Runner/Lead Busser

Gen Korean BBQ
Tukwila, Washington
03.2024 - Current
  • Assisted servers in seating guests by escorting them to their tables.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Greeted guests upon arrival and provided them with menus.
  • Took reservations over phone and in person.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Took beverage orders and served drinks during peak meal times.
  • Assisted staff by serving food and beverages or bussing tables.
  • Provided assistance with clearing plates from tables after meals were completed.
  • Replenished water glasses, utensils, sauces/banchan and other necessities during meal service.
  • Delivered food to guests in a timely manner while following safety protocols.
  • Actively contributed to the team by taking on additional duties during staff shortages or special events.

Shift Supervisor/ Crewmember

Cinnabon Bakery
Tukwila, Washington
08.2021 - Current
  • Resolved customer complaints in a timely manner.
  • Resolved conflicts between staff members in a timely manner.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Provided on-the-job training to new staff members.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Assisted customers with product selection when needed.
  • Reviewed employee time sheets for accuracy prior to submitting them for payroll processing.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Completed opening and closing duties to facilitate business operations.

Food Runner

Tortas locas
Renton, Washington
01.2024 - 03.2024
  • Maintained a clean and organized work area throughout shift operations.
  • Followed proper sanitation guidelines when handling food products.
  • Provided assistance with clearing plates from tables after meals were completed.
  • Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
  • Replenished water glasses, bread baskets, condiments and other necessities during meal service.
  • Greeted and welcomed customers as they arrived at the restaurant.

Education

Associate of Arts - Radiology Technologist

Bellevue College
Bellevue, WA
07-2026

High School Diploma -

Renton High School
Renton, Washington
06-2022

Skills

  • Server Support
  • Reservations Management
  • Team Collaboration
  • POS Software
  • Food allergy awareness
  • Strong interpersonal skills
  • Menu knowledge
  • Customer Service Management
  • Staff Supervision
  • Creative Problem-Solving
  • Positive Attitude
  • Interpersonal Relations
  • Sales and Upselling
  • Cash Handling
  • Inventory Counts

Languages

  • Spanish ( native/bilingual )
  • English (native/bilingual)

Timeline

Host/Food Runner/Lead Busser

Gen Korean BBQ
03.2024 - Current

Food Runner

Tortas locas
01.2024 - 03.2024

Shift Supervisor/ Crewmember

Cinnabon Bakery
08.2021 - Current

Associate of Arts - Radiology Technologist

Bellevue College

High School Diploma -

Renton High School

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Giselle Martinez-Rodas