Summary
Overview
Work History
Education
Skills
Timeline
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Hailey Walvatne

San Jacinto,CA

Summary

Results-driven professional with a solid background in casino operations. Skilled in communication, problem-solving, and cash management, consistently delivering exceptional guest satisfaction and optimizing operational workflows.

Overview

7
7
years of professional experience

Work History

Slot Attendant

Soboba Casino Resort
San Jacinto, California
04.2024 - Current
  • Monitored slot machines for operational efficiency and proper functionality.
  • Assisted guests with machine issues and provided gaming information.
  • Assisted in cash handling processes, ensuring accurate transactions at machines.
  • Maintained a professional attitude with guests while providing excellent customer service.
  • Maintained cleanliness and organization of the gaming area for guest comfort.

Beverage Server

Soboba Casino Resort
San Jacinto, California
05.2021 - 04.2024
  • Managed multiple drink orders efficiently during peak hours.
  • Served beverages to guests in a fast-paced casino environment.
  • Monitored guest behavior to promote a safe and enjoyable atmosphere.
  • Ensured compliance with alcoholic beverage control laws by monitoring guest consumption of alcohol.
  • Performed cash register transactions accurately and efficiently.
  • Maintained cleanliness of bar area, including countertops, shelves, glasses, utensils and equipment.

Cashier

Family Dollar
San Jacinto, California
08.2019 - 05.2021
  • Handled cash, credit, and debit transactions securely and accurately.
  • Operated cash register and processed customer transactions efficiently.
  • Assisted customers with product inquiries and provided excellent service.
  • Resolved customer complaints promptly to enhance satisfaction and loyalty.
  • Trained new cashiers on procedures and best practices for efficiency.
  • Stocked shelves and ensured products were properly displayed for customers.
  • Participated in special projects directed by senior leadership team.

Education

High School Diploma -

Mountain View High School
San Jacinto, CA
05-2018

Skills

  • Cash handling
  • Machine operation
  • Problem solving
  • Decision-making capacity
  • Time management
  • Multitasking
  • Reliability and punctuality
  • Effective communication
  • Conflict resolution
  • Team player attitude

Timeline

Slot Attendant

Soboba Casino Resort
04.2024 - Current

Beverage Server

Soboba Casino Resort
05.2021 - 04.2024

Cashier

Family Dollar
08.2019 - 05.2021

High School Diploma -

Mountain View High School
Hailey Walvatne