Results-driven professional with a solid background in casino operations. Skilled in communication, problem-solving, and cash management, consistently delivering exceptional guest satisfaction and optimizing operational workflows.
Overview
7
7
years of professional experience
Work History
Slot Attendant
Soboba Casino Resort
San Jacinto, California
04.2024 - Current
Monitored slot machines for operational efficiency and proper functionality.
Assisted guests with machine issues and provided gaming information.
Assisted in cash handling processes, ensuring accurate transactions at machines.
Maintained a professional attitude with guests while providing excellent customer service.
Maintained cleanliness and organization of the gaming area for guest comfort.
Beverage Server
Soboba Casino Resort
San Jacinto, California
05.2021 - 04.2024
Managed multiple drink orders efficiently during peak hours.
Served beverages to guests in a fast-paced casino environment.
Monitored guest behavior to promote a safe and enjoyable atmosphere.
Ensured compliance with alcoholic beverage control laws by monitoring guest consumption of alcohol.
Performed cash register transactions accurately and efficiently.
Maintained cleanliness of bar area, including countertops, shelves, glasses, utensils and equipment.
Cashier
Family Dollar
San Jacinto, California
08.2019 - 05.2021
Handled cash, credit, and debit transactions securely and accurately.
Operated cash register and processed customer transactions efficiently.
Assisted customers with product inquiries and provided excellent service.
Resolved customer complaints promptly to enhance satisfaction and loyalty.
Trained new cashiers on procedures and best practices for efficiency.
Stocked shelves and ensured products were properly displayed for customers.
Participated in special projects directed by senior leadership team.