Hailey Widmayer
Anchorage,AK
Summary
Dynamic and results-oriented professional with extensive experience in the hospitality sector, notably at Bear Paw Bar and Grill. Excelled in enhancing guest relations and streamlining operations, demonstrated through proficient use of POS systems and exceptional customer service skills. Proven track record in team support and service prioritization, significantly improving dining experience and operational efficiency.
Overview
12
12
years of professional experience
Work History
Server
Bear Paw Bar and Grill
Anchorage, Alaska
03.2020 - Current
- Took orders from customers accurately and in a timely manner.
- Stayed informed about daily specials, new menu items, promotions.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Monitored dining room for cleanliness and proper set-up at all times.
- Operated POS terminals to input orders, split bills, and calculate totals.
Server
TGI Fridays
Anchorage, AK
07.2016 - 03.2020
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Stayed informed about daily specials, new menu items, promotions.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Maintained records of transactions made during shift as required by law or company policy.
- Operated POS terminals to input orders, split bills, and calculate totals.
Receptionist
Sunkissed Tanning Salon
Anchorage, AK
02.2013 - 03.2020
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Updated daily log book with information about visitors entering the premises.
- Monitored office supplies inventory and placed orders when necessary.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Education
High School Diploma -
Minot High School
Minot, ND05-2011
Skills
- Team member support
- Reliable
- Exceptional customer service
- Cleanliness standards
- Point of sale (POS) system operations
- Menu memorization
- Relationship management
- Guest relations management
- Positive and professional
- Cash handling
- Service prioritization
- Multitasking and organization
- Upselling techniques
- Server training
Timeline
Server
Bear Paw Bar and Grill
03.2020 - Current
Server
TGI Fridays
07.2016 - 03.2020
Receptionist
Sunkissed Tanning Salon
02.2013 - 03.2020
High School Diploma -
Minot High School
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