Hailey Wilkins
Mesa,AZ
Summary
Offering exceptional teamwork and leadership abilities, by enhancing productivity. Proven decision-making skills, consistently creating positive experiences for guests while maintaining a clean and organized environment. Fully prepared to thrive in fast-paced environment and to learn new skills. Understands customer service principles and operational efficiency, with developing skills in team management.
Overview
2
2
years of professional experience
Work History
Shift Manager
Bahama Bucks
2024.09 - Current
- Assisted in coordinating operations and delegating tasks to ensure productive team workflow.
- Engaged with customers to resolve concerns and enhance overall service experience.
- Adapted quickly to changing situations, ensuring efficiently during peak hours.
Front of House Staff Member
Chick-fil-A
2023.08 - 2024.09
- Provided exceptional customer service by greeting and assisting customers.
- Maintained cleanliness and organization of front-of-house areas to ensure positive guest experiences.
- Handled cash transactions accurately, ensuring adherence to financial procedures.
Education
High School Diploma -
Highland High School
Gilbert, AZ2025-05
Skills
- Customer service focus
- Decision-making
- Cash handling
- Punctual and reliable
Timeline
Shift Manager
Bahama Bucks
2024.09 - Current
Front of House Staff Member
Chick-fil-A
2023.08 - 2024.09
High School Diploma -
Highland High School