Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Hailey Wilson

Springfield,IL

Summary

Highly adaptable individual seeking new challenges and opportunities for personal growth. Committed to delivering exceptional service and unparalleled support to ensure customer satisfaction. Proficient in implementing customer service practices and skilled at finding effective solutions to address diverse customer needs. Demonstrates reliability in assisting clients through clear communication and coordinated support functions. Consistently adheres to safety guidelines for lifting, exercise, and transportation to prioritize client well-being. Upholds a spirit of empathy and respect, fostering open dialogue and trust. Dependable team player with strong communication and organizational abilities, always eager to learn and contribute.

Overview

4
4
years of professional experience

Work History

Waitress

Village Tea Room
10.2024 - Current
  • My role as a waitress has helped me perfect my multitasking skills
  • This waitressing position entailed ushering guests to their designated table in a timely manner, efficiently and professionally taking drink and food orders, and delivering said orders to the guests correctly and well organized
  • In addition to basic hostess and waitress tasks, I also had the responsibility of bussing tables and washing dishes, while upkeeping great customer service to guests
  • Keeping/building relationships with customers and answering any questions they might have, while accurately handling cash and credit transactions was included in this position

Personal Assistant, Sales

Zoomeral
10.2022 - 09.2024
  • My role as a Personal Assistant had many responsibilities all over the board
  • Most recently, data entry to build an organized clientele list and managing the calls/responses of the list
  • Also became well-versed in Synthesia, an AI program that creates videos of almost anything
  • I mainly used the AI program for videos of business plans and marketing
  • Throughout the whole experience I managed the upkeep/cleaning of my employers residence and provided any errands that needed done
  • Those errands included: grocery shopping or shopping for household items, acting as a chauffeur, house/pet sitting, and mailing items

Cleaning Technician

Golden Rule Cleaning Company
03.2022 - 05.2023
  • My role was responsible for cleansing clients' houses or businesses while staying on a strict schedule and keeping/building relationships with customers

Sales Consultant, Cashier

Club Car Wash
09.2021 - 04.2022
  • My role has the responsibility of keeping/building relationships with customers, presenting products to customers to close a sale and answering any questions they might have, while accurately handling cash and credit transactions

Cashier, Stocker

Hobby Lobby
05.2021 - 08.2021
  • My role involved keeping a high level of customer satisfaction while keeping the store neat and stocked, and handling cash and card transactions while keeping up with consistently changing prices

Education

Penn Foster
03.2022

Skills

  • Quick and accurate with money
  • Oral and written communications
  • Efficient with new electronics
  • Time Management
  • Teamwork
  • Cleanliness
  • Microsoft Office
  • Organization
  • Strong multitasking
  • Customer service

Timeline

Waitress

Village Tea Room
10.2024 - Current

Personal Assistant, Sales

Zoomeral
10.2022 - 09.2024

Cleaning Technician

Golden Rule Cleaning Company
03.2022 - 05.2023

Sales Consultant, Cashier

Club Car Wash
09.2021 - 04.2022

Cashier, Stocker

Hobby Lobby
05.2021 - 08.2021

Penn Foster

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Hailey Wilson