Hailey Wolf
Bentonville,AR
Summary
Proven track record at Outback Steakhouse, enhancing guest relations and ensuring dining satisfaction through effective communication and safe food handling. Expert in dining area maintenance and guest service, significantly improving service delivery. Skilled in both team collaboration and quality control, consistently exceeding customer expectations. Friendly with strong history of excellent guest service. Effectively multi-tasked to efficiently complete various food and beverage functions. Trained in set-up, restock and takedown. Skilled in cleaning and disinfecting to meet company standards.
Overview
1
1
year of professional experience
Work History
Server Assistant
Outback Steakhouse
06.2023 - Current
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
- Complied with all food safety and sanitation regulations to reduce restaurant risks.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Addressed customer complaints and inquiries to verify satisfaction.
Restaurant Hostess
Outback Steakhouse
06.2023 - Current
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
Education
High School Diploma -
Bentonville High School
Bentonville, AR05.2025
Skills
- Station Preparation
- Dining area maintenance
- Table Bussing
- Safe Food Handling
- Guest Relations Management
- Quality Control
- Food Running
Timeline
Server Assistant
Outback Steakhouse
06.2023 - Current
Restaurant Hostess
Outback Steakhouse
06.2023 - Current
High School Diploma -
Bentonville High School
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