Hailey Woody
Atlanta
Summary
Organized retail professional prepared to excel in supervisory capacity. Proven ability to manage store functions efficiently and support team members in achieving operational goals. Known for reliability and adaptability, effectively managing changing priorities and maintaining store standards. Skills include team leadership and operational oversight.
Overview
12
12
years of professional experience
Work History
Full-Time Keyholder
Rothy’s
05.2024 - Current
- Oversee day-to-day store operations and ensure high-level customer service standards
- Deliver personalized, upscale customer experiences aligned with brand values
- Cross-trained in all areas of store operations including opening/closing, inventory, and visual standards
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
Account Executive
Nest New York
04.2021 - 01.2024
- Managed 30+ retail accounts across three states; achieved sales and growth targets annually
- Directed a field freelance team, overseeing scheduling, payroll, and training
- Increased sales revenue by establishing and nurturing long-term client relationships.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
Wellness Boutique Manager
Neiman Marcus
09.2018 - 02.2021
- Curated a luxury collection of clean beauty, wellness, and skincare products
- Delivered high-touch customer experiences aligned with prestige retail standards
- Oversaw all daily store functions, including merchandising, stock management, and team leadership
- Built a million dollar client book.
Cosmetics Business Manager
Dillard’s
03.2018 - 09.2018
- Managed multiple beauty counters and product lines within the cosmetics department
- Handled staff scheduling, payroll, inventory, and associate performance
- Led training programs and organized in-store events to drive traffic and sales
Impulse Cosmetics District Manager
Macy’s
01.2016 - 01.2018
- Managed operations across 10+ prestige beauty brands including Urban Decay, Tarte, and Too Faced
- Oversaw merchandising, training, visual standards, and sales performance
- Supervised various locations, enforcing high-quality standards of operation.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations throughout metro Atlanta
Assistant Manager / Merchandise Manager
The Cosmetic Market
01.2015 - 01.2016
- Led visual merchandising and day-to-day operations in a high-end boutique environment
- Served as lead makeup artist and head of social media strategy
- Trained staff in product knowledge and luxury customer service standards
- Developed strong working relationships with staff, fostering a positive work environment.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Sales Associate
Saks Fifth Avenue
01.2013 - 01.2014
- Provided personalized customer service in luxury apparel
- Recognized for product knowledge and styling expertise
- Maintained high sales performance and strong client relationships
Education
Public Relations
Georgia Southern University
Statesboro, GA01.2014
High School Diploma -
North Forsyth High School
Cumming, GA01.2012
Skills
- Retail & Leadership: Team Management
- Sales Strategy
- Staff Training & Development
- Visual Merchandising
- Inventory tracking
- Goal Setting
- Customer Experience: Luxury Service Standards
- Clienteling
- Upselling
- Issue Resolution
- Loyalty Programs
- Technical: Microsoft Office Suite
- POS Systems
- Social Media Marketing
- Basic HTML
- Scheduling & Payroll Systems
- Training and mentoring
Timeline
Full-Time Keyholder
Rothy’s
05.2024 - Current
Account Executive
Nest New York
04.2021 - 01.2024
Wellness Boutique Manager
Neiman Marcus
09.2018 - 02.2021
Cosmetics Business Manager
Dillard’s
03.2018 - 09.2018
Impulse Cosmetics District Manager
Macy’s
01.2016 - 01.2018
Assistant Manager / Merchandise Manager
The Cosmetic Market
01.2015 - 01.2016
Sales Associate
Saks Fifth Avenue
01.2013 - 01.2014
Public Relations
Georgia Southern University
High School Diploma -
North Forsyth High School
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