Summary

Overview

Work History

Education

Skills

References

Timeline

Hailey Cheyenne Stewart

Pembroke,GA

Summary

Dedicated professional with a diverse background in sales, clerical operations, and customer service. Proven track record in the cemetery and funeral industry managing family needs, contract execution, and administrative oversight. Seeking to leverage strong organizational and interpersonal skills in a clerical, sales, or administrative role.

Overview

years of professional experience

Work History

Family Service Counselor

Fidelity Memorial Group (Bulloch Memorial Gardens)

01.2026 - Current

Facilitate pre-need and at-need cemetery arrangements, providing professional guidance to families during the selection of interment rights and memorial products.
Manage the end-to-end sales process, including contract generation, verifying interment records, and ensuring all legal documentation complies with state regulations.
Coordinate with operations and funeral home staff to ensure seamless service delivery and adherence to standard operating procedures for cemetery interments.
Maintain detailed client records and lead tracking within the company database to support regional operational goals.

Office Clerk

AutoShine

01.2020 - 07.2021

Managed front-office administrative tasks, including processing service orders, generating customer documentation, and maintaining organized filing systems for automotive accounts.
Oversaw customer check-in/check-out procedures and handled payment processing and service verification with high attention to detail.
Facilitated customer retention programs through the accurate issuance and tracking of promotional vouchers and loyalty incentives.

Customer Service Associate

Walmart

06.2019 - 11.2020

Delivered high-quality customer service in a high-volume retail setting, consistently meeting sales targets and performance metrics.
Utilized multitasking skills to manage point-of-sale transactions while assisting with inventory management and departmental merchandising.

Guest Service Representative

Blazers

08.2017 - 06.2019

Provided professional and efficient service, fostering positive guest relations and ensuring a high-quality customer experience.
Developed advanced communication and conflict-resolution skills while managing multiple priorities in a time-sensitive environment.

Education

High School Diploma - undefined

Madison County High School

Madison County, GA

Skills

Administrative: Office Management, Contract Writing, Data Entry, Record Keeping, Microsoft Office Suite

Sales & Relations: Professional Consulting, Lead Management, Conflict Resolution, Effective Communication

References

Clarence Johnson

Fidelity Memorial Group

417-598-3061

Skylar Bland

Bulloch Memorial Gardens

912-615-6179

Evan Gailey