Hailey N. Schultz
Edwardsville,IL
Summary
Graduate social work student currently pursuing a Master of Social Work (MSW) at Southern Illinois University Edwardsville (SIUE). Experienced in child welfare and family services, with previous experience supporting caseworkers, facilitating parent-child visits, transporting children and families, and completing detailed documentation. Compassionate, dependable, and organized professional with strong communication and interpersonal skills. Seeking a practicum opportunity to expand social work knowledge, develop clinical and professional skills, and gain hands-on experience working with individuals, children, and families.
Overview
5
5
years of professional experience
Work History
Medical Coordinator
Schweiger Dermatology
Glen Carbon, Illinois
07.2026 - Current
- Supported conflict resolution among patients and staff.
- Scheduled dermatology visits and processed referral requests.
- Managed patient calls, messages, and appointment confirmations.
- Reviewed insurance coverage details and prior authorization needs
- Maintaining patient confidentiality and HIPAA compliance
Case Assistant
Caritas Family Solution
Mount Vernon , IL
05.2025 - 05.2026
- Assisted social workers in managing case files and documentation processes.
- Supervised court-ordered parent-child visits.
- Documented visit details accurately for case worker reporting.
- Utilized time management skills by maintaining monthly calendar for client visits and deadlines.
- Monitored interactions to assess family dynamics and progress.
- Communicated observations to case workers to facilitate informed decision-making.
Case Assistant
Caritas Family Solutions
Mount Vernon , IL
11.2023 - 07.2024
- Ensured timely delivery of court documents by maintaining strict adherence to deadlines and schedules.
- Increased efficiency in case management through diligent attention to detail and thorough recordkeeping.
- Cultivated strong client relationships to support achievement of their goals.
- Oversaw parent-child visits to ensure a safe and supportive environment.
- Provided transportation to and from visits for children in care.
Sales Associate
Harley Davidson
Mount Vernon , IL
05.2022 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Motivated customers to purchase by highlighting product benefits.
- Developed rapport with regular customers to enhance their shopping experience.
- Helped get the right size needed in shoes by getting them from stock room.
- Prepared merchandise for sales floor by pricing or tagging.
- Mesmerized the store floor so I could quickly help my customers find what they were looking for.
Cashier
Dairy Queen Grill & Chill
Mount Vernon , IL
06.2021 - 05.2022
- Operated cash register for cash, check, and credit card transactions with high accuracy to ensure efficient service.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Collaborated closely with team members to enhance workflow and productivity. with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Master of Science - Social Work
Southern Illinois University, Edwardsville
Edwardsville, IL06-2027
Bachelor of Social Work - Social Work
Murray State University
Murray, KY05-2026
Associate of Arts - Generals
Rend Lake College
Ina, IL12-2023
Associate of Science - Generals
Rend Lake College
Ina, IL12-2023
High School Diploma -
Webber Township High School
Bluford, IL05-2023
Skills
- Active Listening
- Client Communication
- Child & Family Services
- Documentation
- Advocacy
- Professional Boundaries
- Confidentiality
- Case Management Support
- Team Collaboration
- Organization & Time Management
- Problem Solving
- Cultural Awareness
Timeline
Medical Coordinator
Schweiger Dermatology
07.2026 - Current
Case Assistant
Caritas Family Solution
05.2025 - 05.2026
Case Assistant
Caritas Family Solutions
11.2023 - 07.2024
Sales Associate
Harley Davidson
05.2022 - 11.2023
Cashier
Dairy Queen Grill & Chill
06.2021 - 05.2022
Master of Science - Social Work
Southern Illinois University, Edwardsville
Bachelor of Social Work - Social Work
Murray State University
Associate of Arts - Generals
Rend Lake College
Associate of Science - Generals
Rend Lake College
High School Diploma -
Webber Township High School