Hailie Antor
Comstock Park
Summary
Dynamic customer service professional with experience at MeXo Tequila & Mezcal Bar, excelling in team collaboration and event planning. Proven ability to enhance customer engagement and satisfaction through effective communication and multitasking. Skilled in POS software, ensuring accurate transactions while creating memorable experiences for guests.
Overview
3
3
years of professional experience
Work History
Host
MeXo Tequila & Mezcal Bar and Resturant
05.2025 - Current
- Greeted and welcomed guests, creating positive first impressions.
- Managed reservations and seating arrangements for optimal guest flow.
- Answered phone calls to take orders, give information and document reservations.
- Collaborated with servers to ensure timely service delivery.
- Answered customer questions about hours, seating, and menu information.
Cashier
Kohl's
12.2024 - 01.2025
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout area to enhance efficiency.
- Handled cash, credit, and refunds while ensuring compliance with company policies.
- Communicated promotions and sales effectively to enhance customer engagement.
Customer Service Representative, Party Host
Altitude Trampoline Park
12.2022 - 08.2023
- Assisted customers with inquiries, providing accurate information and solutions.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Collaborated with team members to ensure smooth operations during peak hours.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed setup and teardown of party equipment, maintaining a clean and safe environment.
- Supervised play activities to ensure safety and engagement for children in care.
Education
High School Diploma -
Comstock Park High School
Comstock Park, MI05-2025
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- POS software
- Detail-oriented
- Customer engagement
- Event planning
Timeline
Host
MeXo Tequila & Mezcal Bar and Resturant
05.2025 - Current
Cashier
Kohl's
12.2024 - 01.2025
Customer Service Representative, Party Host
Altitude Trampoline Park
12.2022 - 08.2023
High School Diploma -
Comstock Park High School
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