Hailie Loza
Petersburg,VA
Summary
Goal-oriented and diligent professional with a strong commitment to accuracy, continuous improvement and effective problem-solving. Passionate about research and continually expanding my knowledge and skills through learning, critical thinking, and hands-on experience. Adaptable, dependable, and motivated to contribute meaningful solutions while achieving both personal and organizational goals.
Overview
8
8
years of professional experience
Work History
Front Office Concierge
River Run Dental
Richmond, VA
06.2026 - Current
- Greeted and assisted patients, ensuring a welcoming environment at River Run Dental
- Scheduled appointments efficiently using practice management software to optimize patient flow
- Coordinated communication between dental staff and patients, enhancing service quality
- Ensured accurate completion if necessary forms, including insurance coverage details and verification
Host
HobNob
Richmond, VA
10.2025 - Current
- Welcomed guest, ensuring a positive experience
- Managed reservation and walk-ins using advanced booking software
- Assisted in training new hosts on operational procedures and customer service standards
- Monitored dining room activity to maintain updates
Retail Sales Associate
American Eagle Outfitters, Inc
Arlington, VA
08.2018 - 03.2025
- Assisted in managing inventory, and restocking merchandise as needed
- Managed a well-organized and appealing sales floor by refolding merchandise
- Delivered customer service by assisting customers in selecting clothing and accessories
- Processed transactions accordingly, including card payments, cash, exchanges, and returns
Education
Bachelor of Science - Sociology
Virginia Commonwealth University
Richmond, VA12-2025
Skills
Design: CANVA, Microsoft, adobe Illustrator, Google spread
Timeline
Front Office Concierge
River Run Dental
06.2026 - Current
Host
HobNob
10.2025 - Current
Retail Sales Associate
American Eagle Outfitters, Inc
08.2018 - 03.2025
Bachelor of Science - Sociology
Virginia Commonwealth University