Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailley Montalvo

Humble,TX

Summary

Hard working and energetic Representative seeking a position as a personal banker. Exceptional customer service skills, specializing in telecommunication and multi-tasking.

Overview

12
12
years of professional experience

Work History

Multi-Channel Sales Associate

Best Buy
Humble, TX
10.2014 - Current
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel orders, or obtain details of complaints.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Solicit sales of new or additional services or products.

Film Crew

Amc Theatre
Humble, TX
04.2014 - 11.2014
  • Perform regular maintenance tasks such as cleaning auditoriums or hallways.
  • Solicit sales of new products in concession and ticket booths.
  • Handled customer complaints at the service desk.

Cashier

Chick-Fil-A
Humble, TX
12.2013 - 05.2014
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Promptly and empathetically handled guest concerns and complaints.

Team Member

McDonalds
Atascocita, TX
05.2013 - 11.2013
  • Operated the drive-through window and sales register quickly and efficiently.
  • Greeted customers and provided excellent customer service.
  • Prepared all food orders within a 2-3 minute time frame.

Cashier

Chick-Fil-A
Humble, TX
02.2013 - 06.2013
  • Greeted customers promptly.
  • Received customer payments.
  • Completed purchases using Point of Sale systems.

Education

Psychology

Sam Houston State University
Huntsville, TX
Current

High School Diploma - undefined

Atascocita High School
Atascocita, TX
2010

Skills

  • Customer and personal services
  • Active listening
  • Clerical
  • Time management
  • Judgment and decision making
  • Telecommunication

Timeline

Multi-Channel Sales Associate

Best Buy
10.2014 - Current

Film Crew

Amc Theatre
04.2014 - 11.2014

Cashier

Chick-Fil-A
12.2013 - 05.2014

Team Member

McDonalds
05.2013 - 11.2013

Cashier

Chick-Fil-A
02.2013 - 06.2013

Psychology

Sam Houston State University

High School Diploma - undefined

Atascocita High School

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Hailley Montalvo