Haillie Ono
Hawaii Pacific University
Summary
Dynamic and compassionate with a proven track record at Kapiolani Medical Center, enhancing patient care through effective communication and adaptability. A team player who thrives in high-stress situations. Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista
Island Vintage Coffee
10.2023 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote afun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service seeing upwards of 300 customers daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained a clean and organized workspace for optimal productivity and safety.
Certified Nursing Assistant
Kapiolani Medical Center for Women and Children
02.2022 - 09.2023
- Streamlined communication between nursing staff, doctors, and patient's families to ensure comprehensive understanding of care plans.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted in routine circumcisions, feedings, diaper changes, and spinal taps.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Enhanced team efficiency by promptly responding to calls and reporting changes in patient condition to nurses.
- Contributed in activities to bring joy in otherwise dark times such as personalized name cards and decorations for the room.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Certified Nursing Assistant
Hawaii Senior Care
07.2021 - 01.2022
- Assisted patients with activities of daily living such as bathing, dressing, grooming, and feeding while preserving their autonomy whenever possible.
- Enhanced quality of life for terminally ill patients by addressing their emotional, psychological, and spiritual needs.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Checked patient vitals such as temperature and blood pressure.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Staff Member
Happy Keiki Day-care
02.2019 - 09.2019
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Led children in creative, athletic, and educational activities while maintaining a safe and orderly group of up to 15 children.
- Ensured child safety through vigilant supervision, and maintaining proper ratios during indoor and outdoor activities.
- Oversaw smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.
- Provided nutritious meals and snacks according to dietary guidelines, promoting overall health among the children in care.
- Facilitated naptime routines for toddlers to ensure adequate rest periods throughout the day for optimal growth and development.
Kitchen Staff Member
La Tour Cafe
02.2019 - 09.2019
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety and maximize productivity.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Maintained composure and work quality while under stress.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Collaborated with team members to ensure seamless coordination during peak service hours.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Followed food safety practices and sanitation guidelines.
Education
Bachelor of Science - Nursing
Hawaii Pacific University
Honolulu, HI12-2025
Skills
- Stable During High-Stress Situations
- CNA certification
- Prioritized Task Management
- Friendly and outgoing
- Detail-Oriented Approach
- Compassionate
- Reliable team player
- Adaptable
- Child supervision
- HIPAA compliance
Shadowing
Kapiolani Medical Center for Women and Children (NICU) under Dr. Iwamoto.
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Certified Nursing Assistant (CNA)
- Basic Food Safety/Food Handler's Card(varies by location)-State or local public health departments, necessary in settings where food handling occurs.
Timeline
Barista
Island Vintage Coffee
10.2023 - Current
Certified Nursing Assistant
Kapiolani Medical Center for Women and Children
02.2022 - 09.2023
Certified Nursing Assistant
Hawaii Senior Care
07.2021 - 01.2022
Staff Member
Happy Keiki Day-care
02.2019 - 09.2019
Kitchen Staff Member
La Tour Cafe
02.2019 - 09.2019
Bachelor of Science - Nursing
Hawaii Pacific University
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