Haily Chappell
Bakersfield,CA
Summary
Achieved high levels of customer satisfaction through proactive engagement in fast-paced environments. Cultivated a strong work ethic that inspired team collaboration and efficiency. Demonstrated rapid learning capabilities to address new challenges effectively.
Overview
11
11
years of professional experience
Work History
Assistant
DePerrio HVAC
08.2025 - 01.2026
- Coordinated scheduling for service appointments, optimizing technician availability and customer satisfaction.
- Assisted in inventory management, ensuring accurate stock levels for HVAC parts and supplies.
- Streamlined communication between departments, improving workflow efficiency and reducing response
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Fostered positive client relationships by regularly updating them on project progress and addressing concerns promptly.
cashier
Taco Bell
01.2022 - 01.2025
- Achieved high customer satisfaction through enthusiastic greetings and efficient order processing. Streamlined payment transactions, ensuring accuracy and promptness. Resolved customer complaints effectively, fostering a positive environment. Maintained cleanliness and organization, contributing to overall operational efficiency. Fostered teamwork to enhance service speed and quality. Delivered exceptional service, resulting in repeat customer visits.
Kitchen assistant
Casa Aurora
01.2021 - 01.2023
- Oversaw meal preparation and service, ensuring compliance with temperature standards. Managed kitchen cleanliness and inventory, contributing to efficient meal planning. Coordinated efforts to maintain a well-organized kitchen environment.
Sandwich artist
Subway
01.2015 - 01.2018
- Assisted customers with orders and inquiries. Supported sandwich preparation by cutting, packing, and restocking ingredients. Maintained cleanliness of work area and operated cash register efficiently.
Education
undefined
Bakersfield College
01.2025
GED - undefined
Grossmont Adult School
01.2018
Skills
- Quality customer service
- Excellent communication skills
- Thrives in fast-paced environments
- Listening skills
- Motivated team-player
Hobbies
Reading, Sports, Cooking
Timeline
Assistant
DePerrio HVAC
08.2025 - 01.2026
cashier
Taco Bell
01.2022 - 01.2025
Kitchen assistant
Casa Aurora
01.2021 - 01.2023
Sandwich artist
Subway
01.2015 - 01.2018
undefined
Bakersfield College
GED - undefined
Grossmont Adult School