Leandra Coutain
Fort Lauderdale,United States
Summary
Resourceful and experienced individual with proven track record of providing exceptional customer service in fast-paced environments. Handles multiple projects simultaneously with a high degree of accuracy. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Dicks Sporting Goods
Plantation, FL
02.2019 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, timekeeping, and preparing crucial documents.
- Oversee employee records and files; includes time & attendance records, employment documentation etc.
Sales Floor Supervisor
Dicks Sporting Goods
Plantation
06.2017 - 03.2019
- Enhanced customer satisfaction with personalized service and prompt issue resolution.
- Streamlined inventory management for increased product availability and reduced stock discrepancies.
Sales Associate
Saks Fifth Avenue
Fort Myers, FL
06.2016 - 02.2017
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
Education
Candice Francis: 305-799-3363
Reference
Associate of Arts - Business Administration And Management
Broward College
09.2024
High School Diploma -
Blanche Ely High School
06.2015
Skills
- Quality Customer Service
- Workflow Optimization
- Critical Thinking
- Microsoft Office Suite
- Team Player
- Coordination
- Operations
- Pricing & Signage Coordinator
- Order Fulfillment
- Operations
- Service standard compliance
Timeline
Administrative Assistant
Dicks Sporting Goods
02.2019 - Current
Sales Floor Supervisor
Dicks Sporting Goods
06.2017 - 03.2019
Sales Associate
Saks Fifth Avenue
06.2016 - 02.2017
High School Diploma -
Blanche Ely High School
Candice Francis: 305-799-3363
Reference
Associate of Arts - Business Administration And Management
Broward College