Summary
Overview
Work History
Education
Skills
Timeline
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Haily Johnson

Summary

Committed to inspiring personal drive and self-confidence through motivational training and skills development. Employs example-based instruction style to build trust as hands-on leader and guarantee safety of activities. Believes in open, constructive communication between staff and team to set clear goals and build vision of excellence. Motivated Server/ Togo with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

2
2
years of professional experience

Work History

Restaurant Server/ Togo

Rubiano's
05.2023 - 01.2024
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
  • Boosted overall sales by confidently recommending daily specials and upselling menu items.
  • Streamlined order-taking process, using mobile POS devices to reduce wait times and improve accuracy.
  • Trained new hires on restaurant policies, procedures, and exceptional customer service standards.

Nanny

David Barnes
10.2023 - Current
  • Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
  • Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
  • Coordinated transportation arrangements for school pick-ups/drop-offs or appointments while prioritizing safety precautions during transit.

Coach

Black Diamond Kids Center
01.2023 - Current
  • Enhanced team performance by developing and implementing effective coaching strategies.
  • Communication among parents, athletes, and staff to enhance experiences at the facility.
  • Mentored assistant coaches to develop their leadership skills and improve their understanding of coaching strategies.


Cashier

Ace Hardware
01.2022 - 06.2022
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

High School Diploma -

Liberty High School
Brentwood, CA
12.2022

Skills

  • Child Supervision
  • Schedule Creation and Maintenance
  • Team Development
  • Facility Maintenance
  • Safety Oversight
  • Menu Memorization
  • High-Volume Dining
  • Order Taking
  • Quality Control

Timeline

Nanny

David Barnes
10.2023 - Current

Restaurant Server/ Togo

Rubiano's
05.2023 - 01.2024

Coach

Black Diamond Kids Center
01.2023 - Current

Cashier

Ace Hardware
01.2022 - 06.2022

High School Diploma -

Liberty High School

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Haily Johnson