Haily Redman
Sonora,CA
Summary
Professional with experience in student enrollment, database management and customer service. Expertly manages database software and systems and provides superior support for diverse needs. Knowledgeable about student information management systems and best practices in education.
Dynamic professional with extensive experience in client relationship management and medical records at Foothill Village Senior Living. Proven ability to enhance patient care through compassionate bedside support and meticulous compliance with HIPAA regulations. Adept at organizing complex schedules and fostering a nurturing environment, ensuring optimal outcomes for clients and families alike.
Overview
8
8
years of professional experience
Work History
Registrar-Substitute Coordinator
Sonora High School
01.2023 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Updated computer system with latest information to keep records current and accurate.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Verified paperwork accuracy and checked for completion prior to processing.
- Developed and implemented registration policies, procedures and timelines for smooth administration processes.
- Prepared balanced course schedules, student rosters and class lists.
- Facilitated student registration with admissions and records departments for smooth administration processes.
- Secured confidential patient information from unauthorized access.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Performed Ordering of High School Diplomas
- Hire Qualified substitutes to work at our school who are best for our students based on there qualifications
- Completed monthly payroll for 75 employees.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Maintained inventory of office supplies and placed orders.
Medical Caregiver
Foothill Village Senior Living
07.2021 - 01.2023
- Provided direct personal care and administrative services to clients.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
- Set schedules for 15 staff members by planning and designating shifts and hours.
- Managed filing system, entered data and completed other clerical tasks.
Private Nanny
B. Whited
08.2017 - 12.2024
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Played games, worked on puzzles and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Led indoor and outdoor activities to entertain and occupy children.
- Organized different types of activities to enhance physical and intellectual development.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Assisted children with homework assignments and special projects across different subjects.
- Drove children to dance, cheer and sports practices.
- Supported children's educational progress by reviewing completed homework, quizzing on math and science and assisting with school projects.
- Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Dodasa Ranch Wedding
D. Parker
03.2019 - 01.2020
- Provided friendly, courteous service to create memorable moments for guests.
- Arranged linens and table settings according to seating plan and event theme.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
Education
Phlebotomy
Abrams College
Modesto10.2020
EMR/ MEDICAL
Columbia College
Sonora, CA07.2019
Skills
- Enrollment management
- Database administration
- Analytical skills
- Recordkeeping
- Bedside Care
- Client Relationship and Rapport
- Community Activities
- Medical Terminology
- HIPAA Compliance
- First Aid Certification
- Client Records Management
- Medical Records Management
- Time Management
- Strong Ethics
- COVID-19 Safety Policies
- Independent Thinking
- Wound Care
- Accurate in Following Orders
- Proper Staffing
- Meal Planning and Preparation
- Ability to Lift
- PPE Usage
- Patient and Compassionate
- Dependable and Responsible
- Verbal and Written Communication
Timeline
Registrar-Substitute Coordinator
Sonora High School
01.2023 - Current
Medical Caregiver
Foothill Village Senior Living
07.2021 - 01.2023
Dodasa Ranch Wedding
D. Parker
03.2019 - 01.2020
Private Nanny
B. Whited
08.2017 - 12.2024
Phlebotomy
Abrams College
EMR/ MEDICAL
Columbia College
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