Mary Pappalardo
Mansfield,TX
Summary
At Mansfield Independent School District, I spearheaded registrar coordination, enhancing enrollment experiences and ensuring FERPA compliance. My expertise in records management and customer service significantly improved inter-departmental communication and streamlined academic processes. Achievements include optimizing online registration systems and leading faculty in digital grading tool adoption, demonstrating both technical proficiency and exceptional interpersonal skills. Experienced Senior Registrar with Number years of experience successfully handling Type paperwork, recordkeeping and customer service functions. Knowledgeable about related regulations and best practices. Eager to help customers and other staff efficiently and with upbeat attitude.
Overview
28
28
years of professional experience
Work History
Registrar Coordinator
Mansfield Independent School District
Mansfield,TX
09.1996 - Current
- Managed transcript requests, providing prompt and accurate service to students and alumni.
- Developed strong relationships with campus partners to facilitate effective communication between departments regarding student issues and concerns.
- Assisted in the development of academic calendars, balancing course offerings to accommodate diverse student needs.
- Coordinated cross-departmental efforts for seamless course registration and scheduling.
- Enhanced student enrollment experience with timely and accurate recordkeeping.
- Ensured data privacy by adhering to FERPA regulations in handling sensitive student information.
- Utilized analytical skills to create insightful reports for administrators on enrollment trends and patterns.
- Collaborated with IT department to optimize online registration systems for user-friendly access.
- Maintained up-to-date student records, ensuring accuracy and compliance with institutional policies.
- Reviewed end-of-term grade submissions promptly, enabling timely release of semester results for students.
- Trained faculty members on the use of online grading tools, streamlining grade submission processes.
- Streamlined registrar processes by implementing efficient document management systems.
- Provided exceptional customer service when answering inquiries from students, parents, faculty, and staff regarding academic records and policies.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Greeted every guest with personable approach and provided knowledgeable service.
- Verified paperwork accuracy and checked for completion prior to processing.
Education
None - Business
Saint Francis. College
Brooklyn, NY06.1981
Skills
- Documentation
- Records Management
- Enrollment Management
- Program assessment
- Office management
- Emergency response team member
- Customer service expert
Languages
Spanish and Italian
Limited Working
Timeline
Registrar Coordinator
Mansfield Independent School District
09.1996 - Current
None - Business
Saint Francis. College