Arisbeth Olivera
Las Vegas
Summary
Experienced professional administrative specialist with exceptional organizational and interpersonal skills. Proven track record in managing high-traffic reception areas, coordinating schedules, and delivering top-notch customer service. Recognized for strong teamwork and adaptability, ensuring smooth operations and fostering positive client interactions.
Overview
11
11
years of professional experience
Work History
Front Desk Receptionist
Sahara Family Skin Clinic
11.2016 - Current
- Photocopied, faxed, and filed patients records practicing confidentiality measures
- Received, answered, and responded to telephone calls
- Verified insurance coverage and collected co-payments from patients
- Checked patients in and out of appointments
- Patient reminder calls
- Protected patient data through strict compliance with HIPAA requirements
- Verified guest payment and contact information
- Relayed messages and transferred records between staff and offices to facilitate effective patient care
- Reconciled co-payment charges and maintained accurate records
Personal Shopper
Walmart
08.2023 - 02.2024
- Selected, bagged, and staged grocery orders for guests
- Advised customers on suitable substitutes for dated, discontinued, or unavailable products
- Delivered superior customer service, answered questions, and resolved customer complaints
- Processed returns and exchanges for unwanted items, adhering to store policies
- Organized new inventory for easy storage or direct stocking
- Maintained clean and organized stockroom in support of team productivity
- Used electronic scanning devices to log in products for inventory
Tower Operations Ride Attendant
Stratosphere Hotel and Casino
12.2013 - 04.2015
- Cleaned and maintained ride areas regularly, ensuring safe environment for guests
- Explained safety procedures and rules to riders before each ride started
- Taught and trained team members basic ride operations for various attractions
- Effectively responded to customer requests and concerns, ensuring all guests have a personable and enjoyable experience in line with company's core values
- Enforced all safety regulations and stayed current with safety rules and procedures
Education
Certificate of Billing and coding - Medical office specialist
Nevada Career Institute
11.2016
High school Diploma -
Penn Foster high school
12.2015
Skills
- Fluent in Spanish and English
- Insurance Verification
- Understanding of HIPAA Regulations
- Medical Terminology
- EHR -Medical Records
- Cash Management
- Patient Registration
- Inventory
- Effective Scheduling
- Customer Care
- Filing, faxes
- Data entry
- Patient check in/checkout
Languages
English
Spanish
Timeline
Personal Shopper
Walmart
08.2023 - 02.2024
Front Desk Receptionist
Sahara Family Skin Clinic
11.2016 - Current
Tower Operations Ride Attendant
Stratosphere Hotel and Casino
12.2013 - 04.2015
High school Diploma -
Penn Foster high school
Certificate of Billing and coding - Medical office specialist
Nevada Career Institute
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