Haki Mastin
Kissimmee,FL
Summary
Seasoned Shift Lead Security from Securitas Critical—Infrastructure Service, adept in surveillance systems and staff motivation. Demonstrated excellence in maintaining safety and enhancing security protocols, achieving a significant reduction in incident rates. Skilled in active secret security clearance and analytical thinking, ensuring top-notch security training and performance improvement. Also looking for new opportunities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shift Lead Security
Securitas Critical— Infrastructure Service
03.2021 - Current
- Shift lead over the 2nd shift, overseeing the daily workflow and assignments of security staff, including security guards and desk clerks.
- Maintained communication with supervisors regarding shift changes or issues arising during shifts.
- Prepares and conducts training for new hires and current staff, including training on workplace searches and related safety and security topics.
- Being able to control access to client sites or facilities through the admittance process assists visitors with a legitimate need to gain entry to the facility, screens visitors and client employees in an efficient manner, and expedites their admittance to the site or facility.
- Monitored CCTV systems to ensure safety and security of premises.
Security Officer
Advent Health
04.2023 - 11.2023
- Performs security service duties through professional and positive interaction with the public, patients, employees, and administrators.
- Respond to a variety of calls; provide assistance in emergency and non-emergency situations.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Monitored and responded promptly to any suspicious activity or emergency situations.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Control Room Operator
G4S Security
Land O' Lakes, FL
02.2020 - 03.2021
- Maintained the facility operations status boards, incident logs, and recruitment operations status logs; and prepared work orders as required.
- Controls the movement of jail personnel, inmates, and visitors within the jail by controlling all electric doors under specified guidelines.
- Reports unauthorized movements, emergency situations, or unusual activities to designated personnel for response.
- Recorded data available through use of recording charts, annunciator systems and other monitoring devices in accordance with standard operating procedures.
- Monitored inmate behavior to prevent escape attempts, crime, and other dangerous activities.
- Conducted fire, safety and sanitation inspections.
- Prepared and submitted daily reports and logs detailing jail operations and incidents.
PBX Operator
Doubletree by Hilton
Tampa, Fl
01.2016 - 05.2020
- Company Overview: The company is permanently closed.
- Responsibilities included responding to guest inquiries, requests, and resolving issues via telephone in a timely, friendly, and efficient manner.
- Provide information and demonstrate knowledge of all hotel facilities and services to guests.
- Knowledgeable in office equipment, such as computers, PBX systems, fax machines, email, and transporting customers.
- Performed periodic checks on voicemail boxes ensuring messages are received in a timely fashion.
- Performed administrative tasks such as filing documents, entering data into systems, preparing reports and updating databases.
- Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
Education
Data Analyst Certificate -
Coursera
02-2025
Unarmed Security Officer D-License -
State Of Florida
02.2020
High School Diploma -
Pepin Academy
Skills
- Productivity monitoring
- Production leadership
- Staff motivation
- Performance improvement
- Decision-making capacity
- Loss prevention
- Confidentiality
- Access control
- Physical security
- Security training
- Patrol operations
- Surveillance systems
- Data formatting
- Data analysis
- Data exports
- Analytical thinking
References
- Matthew Piercy, Former Security Site Manager at Securitas, (727) 619-3156
- Ashley Muriello, Assistant Facility Security Officer at Honeywell, (727) 645-9640
- Josh Mcnear, Night Shift Supervisor, (727) 288-8344
- John Harris, Security Officer, (910) 703-5525
Certification
- Security License #D3004586
- Active secret security clearance
- CPR/ First Aid License
Timeline
Security Officer
Advent Health
04.2023 - 11.2023
Shift Lead Security
Securitas Critical— Infrastructure Service
03.2021 - Current
Control Room Operator
G4S Security
02.2020 - 03.2021
PBX Operator
Doubletree by Hilton
01.2016 - 05.2020
Data Analyst Certificate -
Coursera
Unarmed Security Officer D-License -
State Of Florida
High School Diploma -
Pepin Academy
Similar Profiles
Ronald MattesonRonald Matteson
Security Officer at Securitas Critical Infrastructure ServiceSecurity Officer at Securitas Critical Infrastructure Service
Tyler E. MoscarielloTyler E. Moscariello
Program Manager at Securitas Critical Infrastructure ServicesProgram Manager at Securitas Critical Infrastructure Services
Tony GustafsonTony Gustafson
Security Officer at Securitas Critical Infrastructure Services, Inc.Security Officer at Securitas Critical Infrastructure Services, Inc.