Halanis Mejias
Bridgeport,CT
Summary
Dynamic and compassionate Front Desk Receptionist with experience at Yale New Haven Health System, adept at managing high-volume phone calls and ensuring a welcoming environment. Proven problem-solver with strong communication skills, skilled in appointment scheduling and customer service, fostering positive interactions in fast-paced settings. Fluent in Spanish, enhancing service to diverse clientele.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Yale New Haven Health System
Stratford, CT
10.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Front Desk Receptionist
AFC Urgent Care
Bridgeport, CT
12.2022 - 11.2023
- Oversaw patient check-ins and facilitated guest interactions in a high-demand urgent care facility.
- Assisted in administrative tasks such as maintaining patient records and appointment scheduling
- Ensured smooth operation of the front office and provided support to clinical staff
Assistant Teacher
Teddy Bear Corner
Fairfield, CT
04.2022 - 11.2022
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
Education
Warren Harding High
Bridgeport, CT06.2021
Skills
- Behavior Management Techniques
- Customers Service
- Telephone Reservations
- Fluent In Spanish
- Experience working in fast-paced environments with diverse customers
- Strong communication skills
- Problem-solving skills
- Compassionate , reliable , high organized
Certification
EKG certification
CPR certification
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Yale New Haven Health System
10.2024 - Current
Front Desk Receptionist
AFC Urgent Care
12.2022 - 11.2023
Assistant Teacher
Teddy Bear Corner
04.2022 - 11.2022
Warren Harding High