Haley Bonell
Port Angeles
Summary
I have been apart of a growing small business for a year, gaining experience with opening up a brand new business, trial and error, and training everyone who came to work there. I am passionate about being an expert at whatever job I am doing and will work hard to be fast, friendly, and efficient. My experience in a fast pace high volume restaurant/entertainment business has given me the skills to work under pressure with a smile on my face.
Overview
6
6
years of professional experience
Work History
Server Shift Leader
Limitless Axes And Ales
01.2022 - Current
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic establishment while maintaining calm, professional demeanor.
Server
Bocanova
01.2023 - 12.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Fruit Picker
Katicich Ranch
05.2018 - 06.2021
- Harvested fruit by grasping, twisting, pulling, shaking trees and vines to separate crop from plant.
- Selected fruit to be harvested by studying size, shape, and color.
- Packed 100% culled fruit to provide freshness and top quality products.
- Identified plant diseases and researched methods for mitigation.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Estimated product weights visually or used equipment to determine precise values.
- Followed USDA guidelines for assessing and grading products.
Education
Associate of Arts - Spanish
San Joaquin Delta College
Stockton, CA05.2023
Skills
- Customer Service and Rapport
- Maintaining Clean Work Areas
- Team Player
- Natural Leadership
- Tutoring Expertise
- Adept at Working With Special Needs Children
- Advanced Spanish Skills
Timeline
Server
Bocanova
01.2023 - 12.2023
Server Shift Leader
Limitless Axes And Ales
01.2022 - Current
Fruit Picker
Katicich Ranch
05.2018 - 06.2021
Associate of Arts - Spanish
San Joaquin Delta College
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