Halei Frey
Ellington
Summary
Reliable professional with a strong work ethic and adaptability in dynamic dining settings. Experienced in safe food handling and guest engagement, committed to elevating the dining experience through attentive service.
Overview
6
6
years of professional experience
Work History
Server
Little Marks BBQ
Vernon, CT
04.2025 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and ensuring satisfaction.
- Managed multiple tables efficiently, maintaining high service standards during peak hours.
- Collaborated with kitchen staff to deliver timely meals and enhance dining experience.
- Adapted quickly to changing environments, demonstrating flexibility during busy shifts.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Team Member
Kloters Ice Cream Barn
Ellington, CT
10.2020 - Current
- Prepared and served a variety of ice cream products, ensuring quality and presentation standards.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
- Operated cash register accurately, managing transactions efficiently during peak hours.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Server
Rocking Horse Bar and Grill
Vernon, CT
06.2022 - 07.2024
- Assisted in food preparation and presentation, ensuring compliance with health and safety regulations.
- Processed orders accurately using point-of-sale system, reducing wait times for customers.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Bachelor of Science - Medical Laboratory Science
University of Bridgeport
Bridgeport, CT12-2027
Associate of Science - Liberal Arts And Science
Manchester Community College
Manchester05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Safe food handling
- High volume dining
- Team collaboration
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Server
Little Marks BBQ
04.2025 - Current
Server
Rocking Horse Bar and Grill
06.2022 - 07.2024
Team Member
Kloters Ice Cream Barn
10.2020 - Current
Bachelor of Science - Medical Laboratory Science
University of Bridgeport
Associate of Science - Liberal Arts And Science
Manchester Community College