Haleigh Arhart
Warrenton,VA
Summary
Proven team player with a strong work ethic and exceptional customer service skills, honed at companies like Silver Branch Brewing. Excelled in guest engagement and hospitality service, enhancing dining experiences and operational efficiency. Skilled in cash handling and POS systems, consistently achieving high customer satisfaction.
Overview
9
9
years of professional experience
Work History
Server
Silver Branch Brewing
09.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Team Member
Chick-fil-A
10.2022 - 01.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Greeted guests, took orders on the POS system, made beverages, and handled payments.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Hostess
Riverbound Cafe
03.2022 - 07.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Grounds Crew Member
Woodworks LLC.
01.2016 - 02.2022
- Demonstrated flexibility in daily responsibilities by adapting to changing weather conditions or emergent project needs.
- Maintained equipment in optimal condition by performing regular cleaning and maintenance tasks.
- Improved safety on the grounds by promptly removing debris and maintaining walkways.
- Drive vehicles to the job, drive and work with work equipment, drag and chip brush, rake, and clean up sticks and logs. Unload and load equipment.
Education
Associate of Arts - Foreign Languages And Literatures
Laurel Ridge Community College
Warrenton, VA05-2025
High School Diploma -
Hanover High School
Mechanicsville, VA06-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Cleanliness standards
- Safe food handling
- Food running
- Team collaboration
- Early childhood education
- Vital Signs
Languages
English
Native or Bilingual
Korean
Limited Working
French
Elementary
Japanese
Limited Working
ASL
Limited Working
Spanish
Elementary
Interests
- Knitting and Crocheting
- Gardening
- Volunteering
- Playing Sports
- Hiking
- Kayaking
- Running
- Gym Workouts
- Dancing
- Swimming
- Singing
- Road Trips
- Music
- Drawing and Painting
- Photography
- Community Cleanup
Timeline
Server
Silver Branch Brewing
09.2024 - Current
Team Member
Chick-fil-A
10.2022 - 01.2023
Hostess
Riverbound Cafe
03.2022 - 07.2022
Grounds Crew Member
Woodworks LLC.
01.2016 - 02.2022
Associate of Arts - Foreign Languages And Literatures
Laurel Ridge Community College
High School Diploma -
Hanover High School
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