Reliable and upbeat candidate, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and personal care. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Delivery Associate
Amazon
06.2024 - Current
Delivered packages to customer doorsteps and business offices.
Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
Security Officer
Allied Universal Security Services
01.2024 - 05.2024
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Direct Support Professional
Kansas City behavioral health
05.2023 - 10.2023
Updated patient files with current vitals, behaviors, and other data relevant to treatment planning
Completed regular check-ins and progress report for each client
Monitored clients to assess and report physical and behavioral changes to supervisors
Assisted disabled clients to support independence and well-being.
Overnight Stocker
Walmart
08.2022 - 04.2023
Removed all boxes and related trash from sales floor and processed through compactors
Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment
Maintained neat, organized stockroom free of hazards
Conducted daily inventory counts and verified accuracy of product levels
Stocked designated items on shelves, end caps and displays.
Direct Support Professional
Brandi's Hope
07.2021 - 05.2022
Assisted disabled clients to support independence and well-being
Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Garden Associate
Home Depot
02.2020 - 06.2021
Answered customer questions about products and services, helped locate merchandise, and promoted key items
Worked outdoors in weather conditions to care for plants and serve customers
Maintained walkways and paths throughout gardens for safe navigation
Listened to customer needs and desires to identify and recommend optimal products.