I don't have much work experience but I learn quick and I take pride in my work. I am looking for somewhere to grow and build a career. I am eager to learn everyday that I am on the job and grow into an employee that can help me grow while also getting the job done.
Overview
7
7
years of professional experience
2012
2012
years of post-secondary education
Work History
Delivery Driver
Piggly Wiggly Grocery Store
Valdosta, Georgia
11.2023 - Current
Delivery
Deli work
Cleaning
Preparing pork skins for 7 stores
Stock
Cashier
Maintained accurate records of deliveries and customer orders.
Communicated with customers regarding delivery schedules and changes.
Inspected delivery vehicles for safety and maintenance needs.
Assisted in stocking shelves and organizing store inventory as needed.
Followed safety protocols during all delivery operations.
Provided excellent customer service during each interaction with clients.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Transported and safely delivered items to prevent damage or loss.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Navigated routes with relevant map programs and GPS systems.
Received daily delivery instructions and route assignments from dispatch.
Loaded, secured, and unloaded cargo in a safe and timely manner.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Handled merchandise in accordance with product handling standards.
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Adhered to all applicable traffic laws while driving delivery vehicle.
Verified deliveries against shipping instructions prior to delivering to customers.
Notified customers of delays to decrease calls to support.
Inspected vehicle and maintained gas, oil and water levels.
Cleaned interior and exterior of delivery vehicle at end of shift as needed.
Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Performed pre-trip inspections of delivery vehicle according to company guidelines.
Monitored fuel level throughout shift and refueled when necessary.
Ensured accurate completion of all paperwork associated with deliveries.
Maintained accurate records of goods delivered and collected payments as required.
Assisted warehouse personnel in packing orders when necessary.
Verified accuracy of items loaded onto truck against shipping documents.
Checked tires for proper inflation before leaving on each route.
Reviewed and verified invoices and purchase requests to confirm accuracy.
Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
Stayed up-to-date on changing local roads and construction areas that may affect routes.
Responded promptly to emergency situations involving vehicles or personnel on the roadways.
Inspected vehicles' condition, supplies and equipment before and after trips
Reviewed delivery documents and orders and reported errors to supervisor.
Cashier
Circle K
La Grange, MI
09.2018 - 12.2019
Operated cash register and processed customer transactions efficiently.
Assisted customers with product inquiries and provided excellent service.
Maintained cleanliness and organization of the checkout area consistently.
Handled cash, credit, and gift card transactions accurately.
Collaborated with team members to ensure smooth store operations.
Restocked shelves and merchandise to enhance product availability.
Resolved customer complaints and issues in a professional manner.
Followed company policies for cash handling and security procedures.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Accepted cash and credit card payments, issued receipts and provided change.
Operated cash register or POS system to receive payment by cash, check and credit card.
Collected payments and provided accurate change.
Greeted customers and answered any questions they had about the store's products and services.
Performed other duties as assigned by management.
Stocked shelves with merchandise when needed.
Helped customers find specific products, answered questions, and offered product advice.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Issued receipts, refunds, credits or change due to customers.
Answered customer questions and provided store information.
Delivered high level of customer service to patrons using active listening and engagement skills.
Worked closely with front-end staff to assist customers.
Trained new team members in cash register operation, stock procedures, and customer services.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Learned roles of other departments to provide coverage and keep store operational.
Education
Callaway High School
LaGrange, GA
Skills
Vehicle inspection
Route navigation
Delivery scheduling
Inventory management
Customer relationship management
Safety protocol adherence
Record keeping
Effective communication
Team collaboration
Time management
Conflict resolution
Attention to detail
Commercial driving
Courteous and polite demeanor
Payment collection
Valid Driver's license
Order verification
GPS and route planning
Delivery schedule development
GPS operation
Quality assurance
Product promotion
Vehicle cleaning and maintenance
Safe driver training
Pallet jack and hand truck operation
Teamwork and collaboration
Fuel efficiency
Multitasking and organization
Weather adaptability
Pre-trip and Post-trip inspections
Vehicle inspections
Shipping and packaging
Exceptional written and verbal communication skills