Haleigh Brunot
Lakewood,CO
Summary
Expert scheduler committed to fostering positive client interactions while ensuring swift and effective problem resolution.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Navigator/Medical Scheduler
Intermountain Health Heart and Vascular Lutheran Hospital
Wheat Ridge, USA
07.2023 - 09.2025
- Scheduled for cardiologist practice for appointments and interventions. Hybrid position.
Patient Transporter
Intermountain Healthcare Lutheran Hospital
Wheat Ridge, USA
06.2021 - 07.2023
- I safety and confidentiality transported patients within the hospital between departments. Communication between myself and caregivers.
Care Giver
First Light Home Care
Lakewood, USA
11.2020 - 06.2021
- Provided companion care in home for patients to allow them to comfortably and within dignity in their own home.
Customer Service Representative
Comcast
Denver, CO, USA
09.2016 - 10.2020
- Provided troubleshooting and resolution for inbound customer calls. Escalated unsolvable technical problems to in person technician and scheduled appointments. Sold services and addressed billing concerns.
Care Giver
Dignity First
Littleton, CO, USA
11.2019 - 01.2020
- Provided in home care for patients.
Client Relations Call Center
Sprint
Centennial, CO, USA
09.2015 - 04.2016
- Managed inbound calls to resolve customer complaints. Managed billing concerns. Sold new and upgraded services.
Education
Sterile Processing Certification - undefined
Penn Foster
04.2021
High School Graduate - undefined
Wheat Ridge High School
05.2013
Skills
Word processing and spreadsheets Office applications proficiency EPIC platform experience
Remote and hybrid skills
Direct customer interaction
Initial patient assessment
Interpersonal communication
Customer escalation handling
Metropolitan scheduling coordination
Certification
Sterile Processing
Languages
English
Native or Bilingual
Timeline
Patient Navigator/Medical Scheduler
Intermountain Health Heart and Vascular Lutheran Hospital
07.2023 - 09.2025
Patient Transporter
Intermountain Healthcare Lutheran Hospital
06.2021 - 07.2023
Care Giver
First Light Home Care
11.2020 - 06.2021
Care Giver
Dignity First
11.2019 - 01.2020
Customer Service Representative
Comcast
09.2016 - 10.2020
Client Relations Call Center
Sprint
09.2015 - 04.2016
Sterile Processing Certification - undefined
Penn Foster
High School Graduate - undefined
Wheat Ridge High School