Haleigh Calvert
Youngsville,LA
Summary
Highly organized Medical Administrative Assistant knowledgeable about healthcare processes and administrative requirements. Qualified to handle insurance documentation, update charts and manage business correspondence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front End Supervisor
Stine Lumber
12.2021 - 01.2023
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Monitored cash drawers at checkout stations to verify adequate cash supply.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Sales Representative
Ross Dress For Less
06.2018 - 11.2018
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Receptionist
The Quick Truck Wash
07.2015 - 02.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Sales Representative
Wal-Mart Supercenter
09.2014 - 07.2015
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and implemented sales strategies to increase profits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Education
Certification - Medical Administrative Assistant
South Louisiana Community College
11.2023
High School Diploma -
WAGE Center
Russellville, AR09.2016
Skills
- Administrative Support
- Customer Service
- Complaint Resolution
- Opening and Closing Procedures
- Multi-Line Phone Systems
- Patient Flow Management
- File Maintenance
- Attention to Detail
- Phone and Email Etiquette
- Payment Collection and Processing
- Computer Skills
- Problem-Solving
- Reception Management
Certification
- CMAA - Certified Medical Administrative Assistant
Timeline
Front End Supervisor
Stine Lumber
12.2021 - 01.2023
Sales Representative
Ross Dress For Less
06.2018 - 11.2018
Receptionist
The Quick Truck Wash
07.2015 - 02.2016
Sales Representative
Wal-Mart Supercenter
09.2014 - 07.2015
Certification - Medical Administrative Assistant
South Louisiana Community College
High School Diploma -
WAGE Center
- CMAA - Certified Medical Administrative Assistant
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