Haleigh Frail

• Managed multiple tasks
• Utilized electronic medical records system and assisted colleagues with its use
• Confirmed appointments, communicated with clients and updated client records.
• Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
• Resolved customer problems and complaints.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Corresponded with clients through email, telephone or postal mail.

• Participated actively in course discussions, promoting students to participate and interact with one another.
• Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
• Identified, selected and modified instructional resources to meet needs of each individual student.
• Interacted with students and parents via email, instant messaging, threaded discussion and synchronous chat.
• Communicated with students using Qkids application platform, webcams and headphones.
• Conducted formal and honest reviews/assessments of each student
• Collaborated with teachers and department heads to meet quarterly and yearly educational goals.
• Created monthly academic status reports based on in-depth student evaluations.

• Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
• Composed blog posts on relevant companies and current (affordable!) fashions
• Communicated product information with confidence and educated consumers about company.
• Hosted university informational events about the social media company, Hinted
• Contributed to social media content documenting brand's impact in on market. (Instagram posts, Twitter, etc.)
• Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
• Worked with several brands (Jewelmoment, Boy Meets Girl, etc.) to advertise and promote products through social media

(Volunteer position during gap year between high school and college)

• Scanned hundreds of antiquated patient paper charts into the electronic medical records system
• Developed a method of transferring patient records from computer database to CDROM for patient use