Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Haleigh Frail

Charleston,WV

Summary

  • Classically trained violinist and clarinetist (even composed my own cadenza for a solo concerto performance!)
  • Performed in concert halls in US, Hungary, Slovakia, Poland, and Austria (also experienced the musical taste and culture of these regions)
  • Top 40s, Pop, and Broadway listener, but open to trying anything!
  • Spotify helped me get through undergrad

Overview

4
4
years of professional experience

Work History

Receptionist

ABC Pediatrics
Charleston, WV
05.2021 - 09.2021
  • Managed multiple tasks
  • Utilized electronic medical records system and assisted colleagues with its use
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Resolved customer problems and complaints.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Corresponded with clients through email, telephone or postal mail.

Online ESL Teacher

Qkids
Charleston, WV
08.2019 - 04.2020
  • Participated actively in course discussions, promoting students to participate and interact with one another.
  • Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
  • Identified, selected and modified instructional resources to meet needs of each individual student.
  • Interacted with students and parents via email, instant messaging, threaded discussion and synchronous chat.
  • Communicated with students using Qkids application platform, webcams and headphones.
  • Conducted formal and honest reviews/assessments of each student
  • Collaborated with teachers and department heads to meet quarterly and yearly educational goals.
  • Created monthly academic status reports based on in-depth student evaluations.

Brand Ambassador

Hinted
Charleston, WV
08.2018 - 01.2020
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
  • Composed blog posts on relevant companies and current (affordable!) fashions
  • Communicated product information with confidence and educated consumers about company.
  • Hosted university informational events about the social media company, Hinted
  • Contributed to social media content documenting brand's impact in on market. (Instagram posts, Twitter, etc.)
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Worked with several brands (Jewelmoment, Boy Meets Girl, etc.) to advertise and promote products through social media

Office Aide

ABC Pediatrics
Charleston, WV
06.2016 - 08.2017

(Volunteer position during gap year between high school and college)

  • Scanned hundreds of antiquated patient paper charts into the electronic medical records system
  • Developed a method of transferring patient records from computer database to CDROM for patient use

Education

MBA - Business Administration

Western Govenors University
Salt Lake City, Utah
12.2022

Bachelor of Arts - Biology

West Virginia University
Morgantown, WV
05.2020

Skills

  • Scheduling and Calendar Management
  • Attention to Detail
  • Customer Service-Oriented
  • Spreadsheet Tracking
  • Data Input & Interpreting
  • Social Media Marketing/Content Creation
  • All Microsoft software

Timeline

Receptionist

ABC Pediatrics
05.2021 - 09.2021

Online ESL Teacher

Qkids
08.2019 - 04.2020

Brand Ambassador

Hinted
08.2018 - 01.2020

Office Aide

ABC Pediatrics
06.2016 - 08.2017

MBA - Business Administration

Western Govenors University

Bachelor of Arts - Biology

West Virginia University
Haleigh Frail