Haleigh Garside
Summary
Enthusiastic team player eager to contribute to team success through hard work and customer satisfaction. Reliable and driven, with attention to detail and excellent organization skills.
Overview
9
9
years of professional experience
Work History
Lead Client Service Representative
Carson Valley Veterinary Hospital
Minden, NV, NV
08.2021 - Current
- Warmly greeted customers by employing positive telephone etiquette and asking well-rounded questions to identify issues.
- Managed and updated physical and digital client account information to keep records accurate and current.
- Presented and explained fees, clearly clarifying invoices and company policies.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Answered and directed incoming calls using multi-line telephone system.
- Scheduled and confirmed appointments.
- Processed financial transactions for clients.
- Called patients to confirm scheduled appointments and obtain additional details.
- Checked patients in and out for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Lead Teacher
Little Discoveries Early Learning Center
Minden, NV
06.2017 - 06.2021
- Filed paperwork
- Answered and directed calls daily
- Kept track of all child care information and all payments
- Organize activities and implemented a curriculum for all age groups.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
Cashier
Pizza Farm
Gardnerville, NV
09.2015 - 05.2016
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Operated cash register for cash, check, and credit card transactions with 100% accuracy.
- Resolved issues regarding customer complaints.
Front Desk
Carson Valley Garden Center
Gardnerville, NV
05.2015 - 08.2015
- Processed POS transactions, including checks, cash and credit card purchases or refunds.
- Counted cash in register drawer at the beginning and end of each shift.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Operated cash register for cash, checks, and credit card transactions with 100% accuracy.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction, and sales numbers.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
High School Diploma -
Douglas High School
Minden, NV06.2016
Skills
- Department leadership
- Time management
- People Oriented
- Verbal and written communication skills
- Efficient under pressure
- Experience with Microsoft Office-Word & Excel
- Organization skills
- Handling multiple tasks and priorities
- Properly handling and accounting for cash and client payments
- Veterinary environment, terminology, and protocols
Timeline
Lead Client Service Representative
Carson Valley Veterinary Hospital
08.2021 - Current
Lead Teacher
Little Discoveries Early Learning Center
06.2017 - 06.2021
Cashier
Pizza Farm
09.2015 - 05.2016
Front Desk
Carson Valley Garden Center
05.2015 - 08.2015
High School Diploma -
Douglas High School
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