Haleigh Kiesel
Manteca,CA
Summary
Knowledgeable Low-Income Housing Tax Credit (LIHTC) Property Manager with proven track record in managing multiple properties seamlessly. Successfully coordinated tenant relations and property maintenance, ensuring high occupancy rates and tenant satisfaction.
Overview
8
8
years of professional experience
Work History
Multi-Site Property Manager
Buckingham Property Managment
02.2023 - Current
- Addressed tenant concerns promptly by leveraging strong problem-solving skills and providing exceptional customer service throughout their residency experience.
- Conducted regular site visits to assess property conditions, identify potential issues or areas of improvement, and ensure adherence to company standards.
- Reduced delinquency rates through consistent rent collection processes and effective communication with tenants.
- Managing a Low-Income Housing Tax Credit (LIHTC) property with duties such as leasing, property operations, maintaining high occupancy rates, and regulatory compliance.
Sales Consultant
Victra
07.2021 - 02.2023
- Assist customers with all inquiries including bills, cell phone plans, and upgrades
- Achieve personal sales goals bi-weekly as set by Store Manager
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Team Lead
In-Shape Health Clubs
11.2019 - 07.2020
- Deliver monthly sales quotas
- Work in each department: Sales, Housekeeping, Front Desk, Kids Zone, Maintenance
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Trained new team members by relaying information on company procedures and safety requirements.
Sales Advisor
In-Shape Health Clubs
12.2017 - 07.2019
- Sell memberships
- Accumulate self generated business through social media, walk ins, telephone inquiries, and web leads
- Advise potential buyers on which option would benefit them the most
- Call leads to schedule appointments and get them interested in the club
- Light housekeeping
Front Desk Clerk
In-Shape Health Clubs
04.2017 - 12.2017
- Greet and welcome members by name and with a smile
- Answer and transfer phone calls
- Accurately check members into the system
- Use POS systems for food, beverage and retail purchases
Education
High School Diploma -
Sierra High School
Manteca, CA05-2015
Skills
- Operational efficiency
- Resident retention
- Fair housing compliance
- Lease administration
Timeline
Multi-Site Property Manager
Buckingham Property Managment
02.2023 - Current
Sales Consultant
Victra
07.2021 - 02.2023
Team Lead
In-Shape Health Clubs
11.2019 - 07.2020
Sales Advisor
In-Shape Health Clubs
12.2017 - 07.2019
Front Desk Clerk
In-Shape Health Clubs
04.2017 - 12.2017
High School Diploma -
Sierra High School
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