Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ALAINA QUILES

Phoenix,AZ

Summary

Results-driven property manager with expertise in property inspections, maintenance coordination, and budget management. Proven ability to enhance tenant satisfaction through exceptional customer service and effective problem-solving.

Overview

5
5
years of professional experience

Work History

Multi-Site Property Manager

SUREWAY INC
Phoenix, AZ
05.2025 - Current
  • Directed day-to-day management of various properties to enhance tenant satisfaction and uphold organizational standards.
  • Coordinated maintenance requests and inspections, promptly addressing issues to maintain property standards.
  • Assisted in budget preparation and expense tracking for each property, ensuring fiscal accountability.
  • Performed systematic property inspections to identify maintenance issues and ensure adherence to safety regulations.
  • Tenant Occupancy consistently above 92%

Multi-Site Property Manager

Allied Residential
Seattle, WA
04.2023 - 04.2025
  • Oversaw maintenance of accurate records for tenant lease renewals and occupancy rates. Occupancy always above 95%
  • Resolved tenant concerns efficiently, utilizing advanced problem-solving skills and delivering exceptional customer service throughout residency.
  • Implemented and managed landscaping schedules and capital projects to significantly improve the visual appeal of all properties.

LEASING AGENT

FPI Management
Renton, WA
01.2021 - 04.2023
  • Conducted property tours, showcasing available units and highlighting key features to potential renters.
  • Facilitated lease agreements, ensuring compliance with company policies, local regulations and accuracy.
  • Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.

Education

Bachelor of Science in Nursing -

Grand Canyon University
Phoenix, AZ
06-2014

Skills

  • Property inspections
  • Operational efficiency
  • Rent collection
  • Property management expertise
  • Maintenance coordination
  • Salesmanship

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Multi-Site Property Manager

SUREWAY INC
05.2025 - Current

Multi-Site Property Manager

Allied Residential
04.2023 - 04.2025

LEASING AGENT

FPI Management
01.2021 - 04.2023

Bachelor of Science in Nursing -

Grand Canyon University