Braylin Stegenga
Moss Point,MS
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Burnham’s Drugs Pharmacy
10.2021 - 07.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
- Trained new cashiers, enhancing team efficiency and accuracy in transactions.
- Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
- Collaborated with team members to maintain smooth operations during peak hours.
- Learned duties for various positions and provided backup at key times.
- Ensured compliance with HIPAA regulations to protect patient confidentiality.
Education
Associate of Applied Science - Nursing
Mississippi Gulf Coast Community College
Perkinston, MS05-2025
High School Diploma -
East Central High School
Hurley05-2021
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Customer focus
- Conflict resolution
- Calm demeanor
- Customer assistance
Timeline
Customer Service Cashier
Burnham’s Drugs Pharmacy
10.2021 - 07.2024
Associate of Applied Science - Nursing
Mississippi Gulf Coast Community College
High School Diploma -
East Central High School
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