Haleigh Reinbold
Cape Coral
Summary
Dedicated hospitality professional with experience in bartending and serving. Skilled in delivering exceptional customer service, coordinating events, and building relationships. Manages multiple priorities while training team members and executing events with strong organizational and time-management skills.
Overview
7
7
years of professional experience
Work History
Waitress
Lobster Lady Seafood Market & Bistro
Cape Coral
08.2024 - Current
- Delivered food and beverages promptly to ensure guest satisfaction.
- Maintained cleanliness and organization of dining area during shifts.
- Processed payments efficiently at the register, handling cash transactions accurately.
- Supported training of new staff on service procedures and quality standards.
- Fostered positive relationships with regular customers through friendly interactions.
- Greeted customers, addressed inquiries, and recommended specials to boost sales.
- Assisted fellow wait staff during peak customer traffic periods.
- Resolved customer issues promptly to maintain a positive dining experience.
Bartender
Cantina 109
Fort Myers
09.2021 - 07.2024
- Delivered exceptional customer service in a fast-paced environment.
- Managed bar inventory, ensuring optimal stock levels.
- Trained new staff on drink preparation and customer interaction techniques.
- Assisted in planning special events and themed nights.
- Maintained cleanliness and organization of bar area during shifts.
- Cultivated strong working relationships with colleagues through effective communication.
- Resolved customer complaints professionally, enhancing overall experience.
Beverage Cart Server
Kettle Hills Golf Course
Richfield
04.2019 - 08.2021
- Delivered drinks promptly to guests, enhancing their experience on the golf course.
- Organized and maintained cleanliness of beverage cart supplies to enhance service efficiency.
- Accurately processed payments and handled cash at point of sale.
- Managed inventory levels to ensure timely product availability during shifts.
- Simultaneously managed multiple tasks, maintaining a keen attention to detail.
- Monitored weather conditions to guarantee safe operations on the golf course.
Education
Bachelor of Science - Business Management
Florida Gulf Coast University
Fort Myers, FL05-2025
Bachelor of Science - Supply Chain Management
University of Wisconsin, Oshkosh
Oshkosh, WISkills
- Hospitality and accommodation
- Customer relationship management
- Beverage inventory management
- Cash handling
- Event planning
- Time management
- Attention to detail
Affiliations
- Junior Team USA Softball Representative
- Volunteer, Humane Society
- Small Business Owner - Haleigh's Presets
Timeline
Waitress
Lobster Lady Seafood Market & Bistro
08.2024 - Current
Bartender
Cantina 109
09.2021 - 07.2024
Beverage Cart Server
Kettle Hills Golf Course
04.2019 - 08.2021
Bachelor of Science - Business Management
Florida Gulf Coast University
Bachelor of Science - Supply Chain Management
University of Wisconsin, Oshkosh