Haleigh Thomas
Jacksonville
Summary
Dynamic Floral Sales Manager with a proven track record at Native Floral Group, excelling in relationship building and sales training. Achieved significant revenue growth through innovative sales strategies and exceptional customer satisfaction. Skilled in staff management and cash management, fostering a motivated team to enhance performance and loyalty.
Overview
1
1
year of professional experience
Work History
Floral Sales Manager
Native Floral Group
07.2024 - Current
- Handled customer complaints, offering solutions and options that fit their needs
- Increased sales revenue by developing and implementing effective sales strategies and keeping up with fresh flowers
- Managed clean and satisfying product space, as well as satisfying and fresh product resulting in increased customer loyalty and repeat business.
- Conducted interviews, hiring and ongoing training of new employees. Working with them to make sure they’re comfortable and confident in their work
- Facilitated special order collection from customers, ensuring timely communication with warehouse for pickups.
- Collaborated with upper management to develop promotional plans and holiday sales initiatives.
- Ensured effective communication with warehouse to optimize order fulfillment process.
Education
Edward H White HS
Jacksonville, FL05.2024
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Verbal and written communication
- Maintenance and cleaning
- Hiring process management
- Sales tracking
- Cash management
- Customer satisfaction
References
Keri Bell
District Manager for Native Floral Group
+1 (904) 962-2954
kbell@nativefloral.com
Languages
English
Native or Bilingual
Chinese (Mandarin)
Elementary
Spanish
Elementary
Timeline
Floral Sales Manager
Native Floral Group
07.2024 - Current
Edward H White HS
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