Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Sandra Yannes

Denver,United States

Summary

Experienced bartender/server with a knack for creating a lively atmosphere, providing top-notch service, and skilled at handling high-volume situations. Eager to contribute to a positive guest experience.

Overview

15
15
years of professional experience

Work History

Floral Sales Manager

The Perfect Petal
02.2019 - 01.2024
  • Maintained relationships with customers and found new ones by identifying floral needs and suggesting appropriate offerings and services.
  • Coached employees in successful event floral selling methods and encouraged cross-selling to drive revenue.
  • Resolved customer issues quickly and managed over 15 accounts to increase sales and meet quotas.
  • Increased sales volume and expanded product line to new hotels, local businesses and restaurants.
  • Brought in more than $200,000 in sales in less than 12 months.

Seasonal Event Bartender

Headliner Inc.
07.2023 - 12.2023
  • Freelance bartending for high volume events
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Set up glassware, liquor, and other necessary supplies for special events.

Seasonal Event Bartender

Avant Guarde Events
05.2022 - 10.2023
  • Prepared for events by organizing bar station's set up, stocking supplies and cash drawers
  • Poured and prepared mixed drinks for high volumes of customers per event
  • Checked ID cards and verified bar guests were of legal age.

Bartender

Avanti
03.2019 - 02.2020
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Decreased waste, following strict recipes and drink measurement protocol.

Bartender

Jax Fish House
03.2018 - 03.2019
  • Sold and Organized private events
  • Guided special event clients in developing custom food and beverage menu offerings.
  • Improved and applied social media marketing strategies to increase patronage.
  • Set up table settings, glassware, liquor and other necessary supplies for special events.

Bartender Shift Manager

The Elbow Room
04.2009 - 12.2017
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Trained many new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Maintained relationships with wine, beer and liquor vendors to facilitate effective inventory management and implement cost controls.
  • Orchestrated numerous private parties, business meetings and formal engagements.

Education

Certificate of Completion - Real Estate

Kaplan Real Estate
Denver, CO
03.2022

Bachelor of Science - Marketing

Central Connecticut State University
New Britain, CT
05.2010

Skills

  • Clear and Effective Communication
  • Suggestive Selling and Upselling Techniques
  • Service-Oriented Mindset
  • Wine, Beer and Liquor Knowledge
  • Ability to handle high-pressure situations

Hobbies

  • Skiing
  • Golfing
  • Biking with my dog
  • Entertaining
  • Cooking
  • Bartending

Timeline

Seasonal Event Bartender

Headliner Inc.
07.2023 - 12.2023

Seasonal Event Bartender

Avant Guarde Events
05.2022 - 10.2023

Bartender

Avanti
03.2019 - 02.2020

Floral Sales Manager

The Perfect Petal
02.2019 - 01.2024

Bartender

Jax Fish House
03.2018 - 03.2019

Bartender Shift Manager

The Elbow Room
04.2009 - 12.2017

Certificate of Completion - Real Estate

Kaplan Real Estate

Bachelor of Science - Marketing

Central Connecticut State University

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Sandra Yannes