HALEMMA LYNCH
Fort Worth
Summary
Results-driven logistics and operations professional with over 10 years of diverse experience in courier management, dispatch operations, and transportation logistics across the medical, automotive, and corporate sectors. Expertise in fostering strong communication and maintaining data accuracy while leading teams in high-volume, time-sensitive environments. Proven track record in managing compliance standards and driving operational excellence from dispatch to delivery. Committed to optimizing processes and enhancing service quality to meet organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Courier / Supervisor
Courier Distribution Systems (CDS)
10.2018 - 09.2025
- Oversee regional courier operations supporting life-science logistics, clinical trials, and auto-part deliveries.
- Coordinate route assignments, dispatch timing, and compliance for medical and biological specimen handling.
- Ensure temperature-controlled transport and documentation accuracy for STAT deliveries.
- Train new couriers in safety procedures, tracking systems, and client service expectations.
- Manage daily data-entry logs and reconcile transport manifests with corporate dispatch records.
Senior Service Representative
Labcorp
03.2022 - 08.2025
- Collected and delivered laboratory specimens across assigned territories while adhering to HIPAA and DOT regulations.
- Maintained chain-of-custody documentation to ensure integrity of sensitive materials.
- Communicated directly with healthcare clients to resolve pickup discrepancies and scheduling conflicts.
- Ensured all delivery vehicles were maintained and compliant with corporate safety standards.
Truck Driver
K & HL Transport LLC
11.2020 - 12.2023
- Operated box trucks for regional deliveries including industrial supplies, generators, and construction materials.
- Executed on-time, no-touch freight transport across multiple distribution hubs.
- Conducted vehicle inspections and maintained driver logs in compliance with DOT and FMCSA standards.
- Supported route optimization to reduce idle time and fuel expenses.
Package Handler / Delivery Driver
BBW Holding Logistics
03.2018 - 10.2018
- Delivered high-volume packages to residential, commercial, and university addresses.
- Ensured signature verification and accurate tracking documentation through handheld scanning systems.
- Provided exceptional customer service with strong attention to route safety and delivery efficiency.
- Collaborated with dispatch team to manage daily route completion targets.
Delivery Associate
Amazon
10.2016 - 01.2018
- Delivered 150+ parcels daily to commercial and residential customers under strict delivery timeframes.
- Maintained vehicle safety and delivery accuracy through daily inspections and load checks.
- Provided feedback to management on route-efficiency improvements.
- Achieved top-tier delivery success rate with zero customer complaints.
Education
High School Diploma / GED -
Certificate - undefined
Art Institute of Michigan
Novi, MISkills
- Logistics management
- Dispatch Coordination
- Customer Service
- Team Leadership
- Route Management
- Inventory Control
- Regulatory Compliance
- Data Entry Accuracy
- Time Management
- Client Relations
Certification
- Chauffeur’s Permit
- Valid Driver’s License
Timeline
Senior Service Representative
Labcorp
03.2022 - 08.2025
Truck Driver
K & HL Transport LLC
11.2020 - 12.2023
Medical Courier / Supervisor
Courier Distribution Systems (CDS)
10.2018 - 09.2025
Package Handler / Delivery Driver
BBW Holding Logistics
03.2018 - 10.2018
Delivery Associate
Amazon
10.2016 - 01.2018
Certificate - undefined
Art Institute of Michigan