Haley Bender
Levittown,PA
Summary
Proven multitasker and communicator, I excelled at J.B. Dawsons Restaurant and Bar by enhancing guest engagement and streamlining service efficiency. Leveraging strong work ethic and exceptional customer service skills, I adeptly managed high-volume periods, significantly improving customer satisfaction.
Overview
7
7
years of professional experience
Work History
Server
J.B. Dawsons Restaurant and Bar
02.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Ice Cream Server
Rita’s Water Ice
03.2017 - 10.2022
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Cashier
Dicks Sporting Goods
08.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restaurant Hostess
Chili's Restaurant
09.2018 - 08.2020
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Diploma -
Pennsbury High School
705 Hood Blvd 06.2021
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Teamwork
- Communication Skills
Timeline
Server
J.B. Dawsons Restaurant and Bar
02.2022 - Current
Cashier
Dicks Sporting Goods
08.2021 - 02.2022
Restaurant Hostess
Chili's Restaurant
09.2018 - 08.2020
Ice Cream Server
Rita’s Water Ice
03.2017 - 10.2022
Diploma -
Pennsbury High School
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