Haley Berter
Perry ,GA
Summary
Dynamic professional with a proven track record at the Swanson, excelling in customer service and team collaboration. Adept at managing POS systems and fostering positive guest interactions. Recognized for adaptability and problem-solving, enhancing service flow and guest satisfaction. Demonstrated ability to train staff, ensuring consistent service quality and operational efficiency.
Proactive and caring worker with Number years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
1
1
Certification
Work History
Server
the Swanson
Perry Ga
2024 - 2025
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Assisted in training new staff on menu knowledge and service standards.
- Managed food and beverage orders efficiently during peak hours to optimize service flow.
- Collaborated with kitchen staff to ensure timely preparation and delivery of meals.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Processed payments accurately using point-of-sale systems for seamless transactions.
- Adapted quickly to changing priorities in fast-paced environment, maintaining service quality.
- Resolved customer complaints promptly, fostering positive relationships with patrons.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Daycare Teacher
Foundation Academy
Warner Robins, GA
2024 - 2024
- Monitored classroom dynamics, adapting teaching methods to meet diverse learning needs of students.
- Assisted in training new staff members on educational practices and center policies for consistency in care.
- Evaluated children's development through observations and assessments, reporting findings to management regularly.
- Led initiatives for integrating technology into the classroom to enhance interactive learning experiences for children.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Daycare Teacher
Meadowdale Learning Center
Warner Robins, GA
2022 - 2023
- Developed and implemented engaging lesson plans to enhance children's cognitive and social skills.
- Fostered a safe, nurturing environment that promoted emotional growth and positive behavior among children.
- Collaborated with parents to address developmental concerns, ensuring effective communication regarding children's progress.
- Organized daily activities and schedules to provide structured learning experiences tailored to various age groups.
Education
High School Diploma - Medical Assistant
Perry Highschool
Perry, NYSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- Safe food handling
- Team collaboration
- Multitasking and organization
- Positive guest interactions
- Point of sale (POS) system operations
- Server training
- Hostess support
- Calm demeanor
- Positive and professional
- Team player
- Reliable and responsible
- Warm and friendly
- Adaptable and flexible
- Reliability
- Multitasking
- Multitasking Abilities
- High energy and stamina
- Problem-solving
- Cool under pressure
- Excellent communication
Certification
cpr and first aid
Timeline
Server
the Swanson
2024 - 2025
Daycare Teacher
Foundation Academy
2024 - 2024
Daycare Teacher
Meadowdale Learning Center
2022 - 2023
High School Diploma - Medical Assistant
Perry Highschool