Summary
Overview
Work History
Education
Skills
Projects
Languages
Certification
Languages
Timeline
Generic

Haley Bonea

Kempner,TX

Summary

Driven Leasing Agent known for productive and efficient task completion. Excel in communication, negotiation, and customer service, ensuring smooth leasing processes. Possess strong organizational skills, adept at multitasking and managing time effectively. Thrive using interpersonal skills to connect with clients, solve problems quickly, and maintain positive relationships.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Leasing Agent & Manager

Ventana Oaks
Austin, USA
08.2021 - Current
  • Finding tenants: Meeting with potential tenants, showing them units, and following up with leads
  • Screening tenants: performing background and credit checks, and verifying references
  • Preparing lease documents: Creating lease documents that meet property standards and regulations
  • Collecting payments: Collecting security deposits, application fees, and rent payments
  • Maintaining records: Keeping track of tenant files, vacancy reports, and other records
  • Communicating with tenants: Informing tenants of changes to their lease, upcoming events, and property issues
  • Communicating with property management: Coordinating with property managers to ensure a smooth move-in process and to resolve tenant complaints
  • Promoting the property: Creating marketing materials to advertise vacant units
  • Monitoring community facilities: Ensuring that community facilities like the mailroom, fitness center, and laundry room are well-maintained
  • Negotiating lease renewals: Negotiating changes to lease prices or terms
  • Marketing Property: Develop marketing strategies to promote the property, and advertise it correctly and efficiently

Driver & Dispatcher

Amazon
Round Rock, USA
10.2021 - 08.2023
  • Delivery Driver: Operating commercial motor vehicle in a fast-paced work environment where you will be tasked with swiftly and safely delivering packages according to a daily, new route schedule while providing top-tier customer service
  • Making upwards of 300 deliveries per day
  • Working independently while equipped with the resources necessary to meet team goals
  • Loading vans quickly and accurately
  • Lifting packages up to 50lbs in weights
  • Maintaining enthusiasm for the constant experience and knowledge gained in the expanding of the companies
  • Dispatcher: Deliver outstanding carrier and driver experience/solutions, in a contact center environment, through researching, problem-solving, setting appropriate expectations and working within the Amazon Transportation network
  • Work in fast-paced environment
  • Support workload surges and/or weather-related operations as needed to include working significant overtime during designated high-volume peaks
  • Use internal systems to gather data from multiple sources to support reporting on a daily, weekly, monthly and quarterly basis
  • Work with cross-functional teams
  • Use analytical skills to drive data-driven decision, and effectively communicate insights to others across Transportation Operations Management and Fleet
  • Provide support to field teams in driver assignments, load acceptance and driver/equipment availability
  • Make phone calls that are monitored and reported for training and compliance purposes

Packer & Machine Operator

Pactiv
Temple, USA
02.2021 - 10.2021
  • Packer: Package product into boxes and prepare for shipment
  • Check for quality issues to product and contact team lead with issues
  • Ensure you have enough supplies at your station (boxes, tape etc.)
  • Keep station clean at all times
  • Follow safety guidelines at all times
  • Machine Operator: Prepares corrugated waste by manually banding product and placing in bin to go back to vendor or to recycle depending on the cause for waste
  • Completes pallet for movement to warehouse by attaching corner posts if required, printing tickets and attaching stickers to pallet sheet and to pallet
  • Adjusts palletizer and/or packer for product by setting controls for height and count
  • Runs packer, feeder, and palletizer by monitoring and adjusting each section of machine as necessary
  • Troubleshoots where carton is out of alignment, case count problems, feeder/packer issues, work with other operator to make adjustments as necessary
  • Load equipment with corrugated and glue
  • Perform quality checks as required
  • Perform preventive maintenance as required
  • Handle stacks of cartons to load and keep machines running

Cashier & Server

Buffalo Wild Wings
Chesterfield, USA
07.2016 - 02.2021
  • Cashier: Process sales transactions
  • Calculate the cost of products or services
  • Accept payments
  • Calculate and return change when required by the payment method
  • Maintain adequate change denominations in the cash drawer and request additional
  • Answer customer questions about products or services
  • Reconcile cash drawers and sales receipts
  • Report issues with equipment
  • Work as a team to meet store sales goals
  • Handle customer complaints
  • Process returns and exchanges
  • Maintain clean and tidy checkout area
  • Assist in stocking and rotating merchandise
  • Scan and bag items accurately and efficiently
  • Stay up to date on merchandise promotions, advertisements and product information
  • Server: Greeting customers upon arrival at the restaurant
  • Providing excellent customer service during their dining experience
  • Providing suggestions for food or drink choices to diners
  • Taking feedback from diners
  • Cleaning tables and preparing spaces for future diners
  • Memorizing the food menu and wine list as well as any nightly specials
  • Setting tables throughout the shift

Education

Diploma -

L’Anse Creuse High School
Harrison, MI

Certificate -

Real Estate School
Salado, TX

Skills

  • Customer Service
  • Communication Skills
  • Data Entry Skills
  • Management Skills
  • Strong Organizational and time-management skills
  • Detail-oriented with a focus on accuracy
  • Knowledge of real estate laws
  • Resourceful problem solving skills
  • Fair housing policies
  • Property amenities
  • Business processes and procedures
  • Lease oversight
  • Property tours and inspections
  • Lease administration
  • Client needs assessment
  • CRM software
  • Office management
  • Event planning
  • Application processing
  • Local market awareness
  • Property tours
  • Property reporting
  • Team building
  • Goal-oriented mindset
  • Record keeping
  • Fair housing regulations
  • Lease preparation
  • Issue escalation
  • Business development
  • Telephone and email etiquette
  • Social media marketing
  • Move-in coordination
  • Background checks
  • Tenant screening
  • Staff management

Projects

House, Building our house. My husband and I are building a beautiful 4 bed 2 bath house 1,800 sqft.

Languages

English

Certification

  • Real Estate

Languages

English
Professional

Timeline

Driver & Dispatcher

Amazon
10.2021 - 08.2023

Leasing Agent & Manager

Ventana Oaks
08.2021 - Current

Packer & Machine Operator

Pactiv
02.2021 - 10.2021

Cashier & Server

Buffalo Wild Wings
07.2016 - 02.2021

Diploma -

L’Anse Creuse High School

Certificate -

Real Estate School

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Haley Bonea