Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Haley Boyd

Rochester,NY

Summary

Focused and detail-oriented professional with 6+ years of customer service experience. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Overview

7
7
years of professional experience

Work History

Server

Marriott, Gaylord Rockies
Aurora, Colorado
04.2024 - 07.2024
  • Fostered an environment conducive to productivity and team collaboration
  • Established a comfortable environment to make guests feel at home

Server

The Local Wayland
Wayland, Massachusetts
10.2023 - 12.2023
  • Promptly greeted guests and anticipated their needs throughout service
  • Helped co-workers when they needed it which contributed to high morale.

Server/Host

Friends Grille and Bar
Valdosta, Georgia
06.2022 - 07.2023
  • Paced the restaurant to support the kitchen and front-of-house staff
  • Provided answers to questions about the bar and food menus which led to wine samples and pairing suggestions
  • Prioritized upselling when appropriate.

Barista

Gūd Coee Company
Valdosta, Georgia
12.2022 - 05.2023
  • Became proficient in espresso dialing, tamping and tasting
  • Established regulars which contributed to higher sales.

Barista

Just Love Coee Company
Valdosta, Georgia
04.2022 - 12.2022
  • Developed milk steaming and latte art skills
  • Balanced guest's needs with workplace efficiency.

Team Member

Chick-fil-A
Moultrie, Georgia
09.2017 - 06.2018
  • Provided guests with a reliable fast-food option by maintaining a positive attitude and working with urgency.

Education

Bachelors in Vocal Performance -

Eastman School of Music
Rochester, New York
08.2024

High School Diploma -

Colquitt County High School
Moultrie, Georgia
05.2019

Skills

  • Customer Service
  • Wine Presentation
  • Multitasking
  • Conflict Resolution
  • Time Management
  • Latte Art
  • Milk Steaming
  • Espresso Tamping
  • Food Handling

Personal Information

Title: Server/Barista

Timeline

Server

Marriott, Gaylord Rockies
04.2024 - 07.2024

Server

The Local Wayland
10.2023 - 12.2023

Barista

Gūd Coee Company
12.2022 - 05.2023

Server/Host

Friends Grille and Bar
06.2022 - 07.2023

Barista

Just Love Coee Company
04.2022 - 12.2022

Team Member

Chick-fil-A
09.2017 - 06.2018

Bachelors in Vocal Performance -

Eastman School of Music

High School Diploma -

Colquitt County High School

Similar Profiles

CREATE PROFILE
Haley Boyd