Haley Carr
Crittenden,KY
Summary
Skilled customer service representative with experience in problem solving, conflict resolution and communication. Resourceful Customer Support Specialist recognized for high productivity and efficient task completion. Possess specialized skills in customer relationship management, issue resolution, and communication technology utilization. Excel in empathy, active listening, and problem-solving to ensure customer satisfaction.
Overview
5
5
years of professional experience
Work History
Customer Support II
Northkey Community Care
Williamstown, KY
05.2022 - Current
- Worked closely with customer support and clinical staff
- Accurately transcribed private client data into a electronic health record
- Identified needs to achieve client satisfaction
- Acted as office administration
- Purchased supplies, took payments, booked appointments, and followed proper check in procedure
Bridal Dress Specialist
David's Bridal
Florence, KY
01.2022 - 05.2022
- Created an open and inviting environment to ensure top levels of customer satisfaction
- Worked with POS system keeping track or orders and taking payments
- Stocked showroom floor and maintained store standards
Waitress, Bartender, Pro Shop Attendant, Event staff
Pendleton Hills
Butler, KY
05.2019 - 10.2021
- Interacted with customers to provide exceptional levels of service
- Maintained professional working relationships with colleagues, customers, and vendors
- Booked appointments, took payments, and counted drawers
- Anticipated customer and staff needs
Education
Some College (No Degree) - Graphic Design - Unfinished
Eastern Kentucky University
Richmond, KYSkills
- Customer service
- Office Administration
- Inter-department collaboration
- Schedule Management
Skills
Customer Service 5+ years
Computer Literacy
Graphic Design
Timeline
Customer Support II
Northkey Community Care
05.2022 - Current
Bridal Dress Specialist
David's Bridal
01.2022 - 05.2022
Waitress, Bartender, Pro Shop Attendant, Event staff
Pendleton Hills
05.2019 - 10.2021
Some College (No Degree) - Graphic Design - Unfinished
Eastern Kentucky University
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