Haley Chenier
Medford
Summary
Dynamic professional with extensive experience in event planning, project coordination, and budget management. Recognized for exceptional organization, attention to detail, and the ability to manage multiple priorities while fostering positive relationships and supporting operational success.
Overview
10
10
years of professional experience
Work History
Director of Life Enrichment
The Farmstead at Medford
Medford, NJ
02.2026 - Current
- Directed a comprehensive life enrichment program serving 100+ independent living residents, creating engaging recreational, educational, cultural, and wellness experiences.
- Supervised all company social media accounts to promote and market the community's vibrant lifestyle while staying engaged with prospective leads.
- Designed and implemented weekly activities calendar distributed to residents via print and text messaging.
- Managed community text platform to notify residents of emergency, community, and activity information.
- Enacted a Resident Newsletter Committee and designed monthly newsletter publication for eight months.
- Designed attractive flyers for activities and events and maintained TV slideshow as well as posted prints.
- Collaborated with Sales and Marketing to create engaging events for leads and the local community.
- Planned and executed quarterly large scale community events, coordinating vendors, scheduling, billing, decor, and managing day of schedule.
- Assisted Marketing with design of ada, coordinating MailChimp bulk emailing, and managing website event postings.
- Managed scheduling and logistics for enrichment activities, ensuring seamless execution.
- Contributed to marketing efforts showcasing the facility's robust activity offerings, attracting new residents by highlighting the vibrant community environment.
- Evaluated the effectiveness of programs by tracking participation levels and gathering resident feedback, refining offerings based on results.
- Coordinated transportation logistics for group outings to cultural venues or other off-site events, enabling access to enriching experiences beyond facility premises.
- Managed budgets for activity supplies and equipment, optimizing resource allocation while maintaining high-quality experiences for residents.
- Championed wellness initiatives within the community, promoting physical activity and healthy lifestyle choices among residents through targeted programs.
- Cultivated a vibrant atmosphere within the community by decorating common areas seasonally and organizing special themed events throughout the year
- Assisted Director of Sales with community tours, collecting accurate information and inputting into CRM database.
Life Enrichment Coordinator
The Farmstead at Medford
Medford, NJ
09.2025 - 02.2026
- Developed and implemented engaging recreational programs for residents to enhance quality of life.
- Coordinated special events that promoted community involvement and strengthened relationships among residents and families.
- Fostered partnerships with local organizations to provide diverse resources and opportunities for residents' engagement.
- Managed budgets effectively, optimizing resources to provide high-quality experiences for all residents within financial constraints.
- Encouraged social interaction and relationship-building among residents by facilitating group activities, clubs, and discussion sessions tailored to common interests.
- Championed diversity within programming offerings by creating inclusive events that celebrate a variety of cultures and traditions.
Lead Concierge
The Farmstead at Medford
Medford, NJ
10.2023 - 09.2025
- Led concierge team in delivering exceptional guest experiences through personalized service and attention to detail.
- Implemented training programs for new staff, fostering a culture of excellence in customer service standards.
- Acted as a central point of communication, providing a hospitality-driven experience for residents, guests, and vendors.
- Managed calendars for residents (e.g., hairdressers, medical appointment transportation, dining reservations).
- Opened and closed the concierge desk, properly securing all files, keys, and equipment.
- Served as the initial contact for prospective residents, families, and visitors, providing an elevated overview of community information.
- Handled initial inquiry calls to build interest and support the Director of Sales in minimizing wait times.
- Greeted prospective families warmly, handled initial tour inquiries, and maintained an immaculate lobby presentation.
- Acted as the central information hub, distributing community announcements, newsletters, and packages.
- Monitored community entrance, logged visitors, and directed delivery personnel for maximum safety.
- Oversaw the daily resident safety check-in system to verify wellness and initiated procedure if necessary.
- Initiated emergency protocol for medical or safety situations and communicated efficiently with staff, residents, and first responders.
- Streamlined communication between departments to improve response times for guest inquiries and needs.
- Assisted Director of Sales in assembling community brochures and entering information into CRM database.
Office Manager
Murphy’s Fresh Markets
Medford, NJ
06.2016 - 10.2023
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Reported to senior management on organizational performance and progress toward goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
High School Diploma -
Shawnee High School
Medford, NJNo Degree - Communications
Rowan College At Burlington County
Mount Laurel, NJSkills
- Programming research and implementation
- CRM & Senior Living Software
- Digital Newsletters & Communications
- Canva, Adobe Acrobat, Microsoft Office Suite
- Budget Management
- Event Planning & Execution
- Transportation Coordination
- Resident Satisfaction & Retention
Timeline
Director of Life Enrichment
The Farmstead at Medford
02.2026 - Current
Life Enrichment Coordinator
The Farmstead at Medford
09.2025 - 02.2026
Lead Concierge
The Farmstead at Medford
10.2023 - 09.2025
Office Manager
Murphy’s Fresh Markets
06.2016 - 10.2023
High School Diploma -
Shawnee High School
No Degree - Communications
Rowan College At Burlington County