Haley Contreras
Tulsa,OK
Summary
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in Microsoft and Google applications.
Overview
8
8
years of professional experience
Work History
Patient Registration Representative
R1
Tulsa, OK
02.2019 - Current
- Insurance verification goal of 99.3% achieved to confirm patient coverage for necessary medical services.
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Interpret physician orders for appropriate testing or admission criteria
- Independently oversee two separate department admissions while maintaining each departments unique policies while actively engaging both department managers on daily basis
- Serve as liaison between clinical and administrative areas to ensure sound working relationships and cooperative arrangements.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
Teaching Assistant/Child Caretaker
Unique Individuals
Amarillo, TX
08.2018 - 12.2018
- Developed lesson plans for specific needs of 20 children while following state requirements
- Collect, coordinate, update and prepare children's progress in order to create most effective lesson plan
- Build positive relationships with parents and guardians to provide best environment for children
Receptionist/Activities Assistant
Asbury Inverness Village
Tulsa, OK
10.2017 - 07.2018
- Assisted in recruitment and hiring of new recreation staff.
- Reduce fall risk by 75% through Implementing and developing programs to promote physical fitness, teamwork and healthy living.
- Respond and appropriately handle emergency situations.
- Schedule and coordinate calendar for staff and residents.
- Ability to balance multiple projects while acting as initial contact
- Attend to all internal and external forms of communication
Production Assistant
Golden Paisley
Stillwater, OK
09.2015 - 05.2017
- Inspected equipment to verify performance and functionality, managing wear and tear.
- Increase sales by 10% by Managing digital assets and resources for business, promotional, and routine filming use.
- Execute shipping and handling of product
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
Education
Master of Science - Health Care Administration
Oklahoma State University
Tulsa, OK05.2023
Bachelor of Science - Health Education And Promotion
Oklahoma State University
Stillwater, OK08.2017
Skills
- Critical Thinking and Problem Solving
- Detail-Oriented
- Leadership Initiatives
- Organizational Skills
- Multitasking
- EHR Software
- Teamwork and Collaboration
- Customer Service
Timeline
Patient Registration Representative
R1
02.2019 - Current
Teaching Assistant/Child Caretaker
Unique Individuals
08.2018 - 12.2018
Receptionist/Activities Assistant
Asbury Inverness Village
10.2017 - 07.2018
Production Assistant
Golden Paisley
09.2015 - 05.2017
Master of Science - Health Care Administration
Oklahoma State University
Bachelor of Science - Health Education And Promotion
Oklahoma State University
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