Summary
Work History
Education
Skills
Languages
Timeline
Server

Haley Cruz

Memphis,TN

Summary

Proven to excel in high-pressure environments, I leveraged my exceptional customer service and cash handling skills at I HOP to enhance guest experiences and maintain a pristine dining area. My ability to foster customer relationships and efficiently manage tasks resulted in increased regular patronage and seamless service operations.

Work History

Server

I HOP
12.2023 - 03.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

High School Diploma -

Gateway Christan School
4070 Macon Road, Memphis, TN 38122
09.2024 - 05.2024

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Memory retention
  • Professional Appearance
  • Cleanliness standards

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

High School Diploma -

Gateway Christan School
09.2024 - 05.2024

Server

I HOP
12.2023 - 03.2024
Haley Cruz